Away Fan Guide: Arsenal

ARSENAL v EVERTON   

MATCHDAY GUIDE   

Stadium: The Emirates Stadium  

Address, Queensland Road, London, N7 7AJ 

Capacity: 60,704 

Website: Updates will be posted on Arsenal.com and on X accounts @Arsenal and @ArsenalMatchday  

Everton Entrances: Away turnstiles are situated at the south east corner of the ground. 

The turnstiles are fully accessible and step free access to the podium level is available via the South Bridge and two ramps on the West side of the stadium.  

Once you are on podium level, there is level access to all turnstiles. Away supporters can access the stadium via turnstiles K, L, and M, with turnstile K and L having an accessible entrance. 

To enter, you will need to scan your ticket on the reader next to your entrance. Stewards are on hand to assist. 

Turnstiles will open 90 minutes before the kick off and Arsenal advise supporters to arrive as early as possible. 

For any ticketing enquiries on matchday, the Box Office is situated next to the Armoury Store on the West side of the Stadium. 

HELP ON MATCHDAY   

Everton Travel Stewards will be on hand to help supporters with any issues.  For updates from Merseyside Police, follow @MerPolEFC on X.    

TICKETS   

This fixture is sold out and supporters should not travel unless they have a valid match ticket.   

The Match Day Box Office is located on Hornsey Road at the southern end of the stadium next to The Armoury Store. There is level access to the Box Office and there are also audio frequency induction hearing loops fitted for hearing impaired supporters. 

The ticket collection point is located on podium level opposite turnstile block S. There is level access to the ticket collection point. Please note that the ticket collection point is for prearranged ticket and duplicate ticket collection only 

Any persons under the age of 14 must be accompanied by a responsible adult.  

DIGITAL TICKETS   

Supporters in the visitors’ section will receive a digital ticket.   

Before travelling:   

• Charge your phone fully.    
• Open your ticket in Apple Wallet or Google Wallet before reaching the turnstile.    
• Avoid keeping bank cards or other contactless cards inside the back of your phone case when scanning tickets.    
• If several tickets are stored on one device, swipe between them and scan each individually.    
• Hold your phone close to the contactless reader at the turnstile.    
• A green light indicates a valid adult ticket and amber a concession or junior ticket.    
• If the reader shows red, or you experience an issue, a steward will be available to assist.    

TRAVEL   

A summary of your travel options is set out below, or you can plan your best route by public transport using the TFL  Journey Planner.   

A full guide on travelling to The Emirates Stadium can be found HERE. 

TUBE 

Arsenal Tube Station, on the Piccadilly Line, is the nearest to the stadium. Alternatives are Highbury & Islington on the Victoria Line, which is around a 15-minute walk and Finsbury Park which is a 15/20-minute walk to the ground 

TRAIN 

King's Cross is the main connecting station for National Rail and many London Underground lines. From here you can travel to the ground via the Piccadilly line (to Arsenal) or the Victoria line (to Highbury & Islington). King’s Cross station is wheelchair accessible. 

Overground: alternatively, a short-overground rail journey of one stop will take you to Finsbury Park station.  

Please note: Holloway Road station will be exit-only before matches and closed for up to 2 hours after the match. Pre-match eastbound trains are non-stopping. Drayton Park is also closed on matchdays. 

BUS  

The main bus stops close to Emirates Stadium are located on Holloway Road, Nags Head, Seven Sisters Road, Blackstock Road and Highbury Corner. High-frequency services will take you within a five-to-10-minute walk of the ground and direct routes cover much of north and central London. 

Several bus routes pass close to the stadium including the 271 which goes from Highgate Village to Liverpool Street Station, the 43 which goes from Friern Barnet to London Bridge Station, and the 19 which goes from Finsbury Park to Battersea Bridge.  

London buses are low floor vehicles (this means they can be lowered to pavement level when the bus stops and the doors open). On most buses the wheelchair ramp is positioned at the exit doors. There is enough room for one wheelchair user on each bus; supporters should be aware that buses can get very congested on matchdays. 

Further information on buses is available through www.tfl.gov.uk or consult the maps of local bus routes below: 

• Buses - Area map .pdf 
• Buses - Local map .pdf 

TAXI / DROP-OFF 

For information on taxis and minicabs in London click here.  

In London, all black cabs are wheelchair accessible. Some of the newer ‘black cabs’ are also fitted with induction loops and intercoms for hearing aid users. 

There is no designated drop off/pick up point outside Emirates Stadium. We suggest Drayton Park by the Danny Fiszmann Bridge, which gives step-free access to the south-east side of the Stadium.  

Please note that due to matchday road closures there may be wait times up to an hour after a game to gain access for pick up. 

PARKING 

Supporters are strongly advised not to drive to Emirates Stadium. The ground is situated in a mainly residential area with an extensive Event Day Parking Scheme in operation. Only car owners with resident's permits will be allowed to park on-street in the designated areas and any cars parked illegally will be towed away. 

Click here for further details 

ACCESSIBLE PARKING  

Arsenal has six accessible parking spaces available for away supporters on a match-by-match basis. Parking can be booked via your own clubs Disability Liaison Officer. 

AWAY COACH PARKING  

If you are travelling by coach, you will be parked on Queensland Road. Once leaving the coach, you will need to head towards Benwell Road and take a right towards the stadium. There is a ramp, with handrails, which leads directly onto podium level and towards the away end. 

FOOD AND DRINK   

Please see below the current price guide for catering in the stadium 

DRINKS 

Pints from £7.00  

Non-Alcoholic options from £5.95  

Wines from £9.50  

Soft Drinks from £4.70  

Hot Drinks from £3.50    

FOOD AND SNACKS  

Hot Dogs from £7.95  

Pies from £6.95  

Pizzas from £8.50  

Snacks from £2.40 

CASHLESS STADIUM: Emirates is a cashless stadium. All bars, restaurants, kiosks, and retail outlets accept card payment only. 

ENTERING THE STADIUM   

Security at Emirates Stadium is at a high level. Outside the turnstiles stewards will search by way of a full pat down body search.  

BAG POLICY   

We encourage supporters not to bring a bag and only essential items. Maximum bag size is A4. All bags are searched and tagged prior to entry. 

LEFT LUGGAGE 

There are no ‘left luggage’ facilities at Emirates Stadium. The nearest left luggage facilities are at Kings Cross station. 

SMOKING   

Emirates Stadium is a no smoking stadium. This includes e-cigarettes. Anyone found smoking will be ejected from the ground. For anyone considering leaving the stadium, note that no re-admission to the ground is permitted. 

ACCESSIBILITY   

A comprehensive and downloadable Access Guide is available HERE.  

The Disability Liaison Team are identifiable in purple bibs and are on hand to assist our disabled visitors. 

For accessibility advice ahead of the fixture, contact the Disability Access Officer, Aaron Heskins, at aheskins@arsenal.co.uk 

FACILITIES INCLUDE   

Wheelchair viewing: There are three accessible viewing areas located at the back of Lower Tier for wheelchair users, in blocks 20, 21, and 22. The areas are all accessed via ramps (stewards are on hand to assist, if required) 

Easy Access and Ambulant Disabled Seating: Seating for Easy Access and Ambulant Disabled supporters is generally located in the rows immediately in front of the Lower Tier wheelchair accessible viewing areas, as this means that supporters have level access from the concourse and one or two steps down to their seats. 

Catering & Low counters: Available across the stadium at all larger counters. 

Audio Descriptive commentary: Alan March Sport provide Audio Descriptive Commentary for blind and partially sighted supporters. If you require this, please notify your clubs Disability Liaison Officer with your seat details, and one of our team will deliver your receiver to your seat around 30 minutes before kick-off. 

Audio Matchday Programme: Arsenal provide blind and partially sighted supporters with an audio version of all home match day programmes in the form of a podcast, which supporters can be downloaded HERE a few hours before kick-off. 

Accessible toilets: There are two unisex accessible toilets located inside the away end of the stadium. All are fitted with RADAR locks and all supervising stewards hold RADAR keys in case a supporter with an access requirement is not in possession of a key. 

Changing Places: The Changing Places Facility is located in Block 48 on Club Level. It is available to any supporter with access requirements in the stadium on a match day or a non-match day and it is fitted with a RADAR lock. If you would like to use this facility on a matchday, please contact your club’s Disability Liaison or Access Officer, prior to attending the stadium, so that we can ensure you are provided with the full information before attending. 

Assistance Animals: If you require an assistance animal with you at Emirates Stadium, please contact us on 0207 619 5000 (Option 2)

OTHER MATCHDAY INFORMATION   

FLAGS / BANNERS  

Subject to space, flags and banners are allowed in the away end. These will need to be fire certificated. For questions relating to this contact Mark Brindle on mbrindle@arsenal.co.uk 

PROGRAMME   

Cash payments will be accepted for programmes, which are available, priced at £4 each, from the many sellers around the ground.

PROHIBITED ITEMS   

A list of prohibited items can be found HERE 

Supporters who need to bring prohibited items into the stadium due to medical conditions should contact leanne.jensen@wearehullcity.co.uk.  

FAN BEHAVIOUR AND SAFETY   

DISCRIMINATION   

Everton has a zero-tolerance approach to discriminatory behaviour or language at matches and while travelling to and from fixtures.   

The Club’s All Together Now campaign promotes equality, diversity and a football family for everyone.   

REPORTING AN INCIDENT   

Discriminatory language, including chanting, and anti-social behaviour is not tolerated. Report incidents to a steward or text "Foul" to 67777 with a description. Include all relevant information such as seat details. 

Everton supporters can also report discrimination confidentially at: reportit@evertonfc.com   

PYROTECHNICS   

Everton does not condone pyrotechnics under any circumstances.   

Possession or use may result in Club sanctions, arrest, criminal conviction and a football banning order.   

PITCH ENCROACHMENT   

Entering the playing surface without permission is a criminal offence.   

Those responsible risk Club sanctions, football bans and criminal consequences which can affect employment, education and international travel.   

ANTI-SOCIAL BEHAVIOUR   

Please consider fellow Evertonians, particularly on concourses.   

Behaviour such as throwing beer may result in ejection. More serious incidents may result in arrest and stadium bans.   

Everton works with the relevant authorities to identify those responsible for unacceptable behaviour. CCTV can be used as evidence after an incident, even where an individual was not detained on matchday.    

Please enjoy your matchday and stay safe.   

Thank you for your continued support and for helping protect Everton Football Club’s reputation while making the matchday experience enjoyable for everyone.