Away Fan Guide: Bournemouth

STADIUM ADDRESS

Vitality Stadium
Kings Park
Bournemouth
BH7 7AF

TICKET INFORMATION

Supporters are advised not to travel unless they are in possession of a valid match ticket. The fixture is sold out to Everton fans, and there will be no ticket sales or upgrades available on the day.

Supporters who have ticketing issues on the day of the game should visit the Main ticket office at the Vitality Stadium. The office is located on the left-hand side of the Main Reception. Supporters collecting pre-arranged duplicate tickets are advised to take photo ID with them.

If you have a digital away ticket for the fixture, please note the following advice:

Supporters located in the visitors’ section have been issued with a digital ticket for this fixture.

Don't forget to charge your phone before heading to the Vitality Stadium and make sure your NFC setting are turned on. When preparing to enter the stadium, open the Apple Wallet or Google Wallet app on your phone. It is advisable to ensure you do not have any bank or other contactless cards at the back of your phone case.

If you have multiple tickets attributed to the same fixture on one device, simply swipe left and right to switch between tickets when entering the stadium and scan each ticket individually to allow access to those in your party.

To gain access, hold your phone close to the contactless reader on top of the turnstile. The light will turn green for a valid adult ticket and amber for concessions or junior tickets.

If the light turns red, or you are unable to enter, a steward will be on hand at each turnstile to help with any issues.

HELP AND SUPPORT

There will be a team of Everton Travel Stewards at the Stadium to help with any issues that may arise whilst you are there.

For further information updates from Merseyside Police please follow @MerPolEFC on X.

STADIUM INFORMATION

Away supporters are located in the East Stand, blocks 21-24 and should access through turnstile F.

Gates open 90 minutes before kick-off and supporters are advised to arrive early to assist with pre-entry routine security checks upon arrival.

The Vitality Stadium is a cashless stadium with only credit and debit card purchases permitted. Kiosks will have a range of food and beverages available on matchday.

Supporters are not encouraged to bring any bags unless essential.

Flags and banners are permitted in the stadium providing they don’t exceed 2m x 1m. Banners and flags must not obstruct the view of other supporters, cover any advertising signs or cause a safety hazard. Banners and flags must not display any abusive or threatening words, images, political statements or be deemed unacceptable by the host Club. Flags on poles will not be permitted entry. All banners and flags must carry a relevant fire safety certificate. If the certificate is not available, the host club reserves the right not to allow the flag or banner into the stadium.

ACCESSIBLE INFORMATION

Disabled supporters may use the away accessible entrance next to the away turnstiles to gain access to the stadium.

The Changing Places facility is located in the Vitality Main Stand. If any supporters require access throughout the match, the stewards and the Accessibility Team will be able to assist.

The elevated viewing platforms in the Main Stand and East Stand are all serviced with a catering-to-seat facility.

There are 15 accessible toilets at the Vitality Stadium. There is one situated close to each of the areas provided for disabled supporters. All have level access and are clearly signposted with tactile and braille signage. Accessible toilets have additional signage, mirrors, coat hooks and colour contrast. All accessible toilets are fitted with an alarm. For full details on accessible toilet facilities within each stand, please visit https://www.afcb.co.uk/for-fans/disabled-access-guide/

There are low counters available at kiosks and concourses within the visiting supporters’ concourse. Portable hearing loops are situated in concourse areas, ticket offices, superstore, reception, and in the hospitality area.

Visually impaired supporters are able to order a headset in advance of the game. Headsets can be booked in advance (free of charge) by contacting AFC Bournemouth’s Ticket Office, via phone (01202 726300) or by e-mailing disability@afcb.co.uk

Accessible parking is provided to the south of the stadium, spaces are allocated on a first-come-first-served basis. Please note that this is a local authority operated car park and charges may occur. Please email disability@afcb.co.uk for more information.

TRAVEL INFORMATION

Please check all travel routes prior to travelling to the game due to avoid any unforeseen travel circumstances.

By Road: The stadium is located just outside the centre of Bournemouth.

When driving to the ground, follow the brown road signs with a football logo to get to Vitality Stadium. Please note, some of the signs may refer to the stadium as Dean Court. Supporters are advised to travel in plenty of time for the game.

From the North:

Follow the M6, exiting onto the M42 towards London, Warwick and Solihull, then exiting at junction 3a onto the M40. Leave the M40 at junction 9, taking the A31 / A34 exit.
At the Wendlebury Interchange, take the 3rd exit onto the A34 towards Oxford / Newbury. At the roundabout, take the third exit onto the M3.
Follow the M27 and A31, exiting onto the A338 towards Bournemouth.
On the A338 take the exit towards Boscombe, then take the second exit at the roundabout into King’s Park Drive. The ground is located on the left.

From the South East:

Follow the A27, M27 and A31, exiting onto the A338 towards Bournemouth. On the A338 take the exit towards Boscombe, then take the second exit at the roundabout into King’s Park Drive. The ground is located on the left.

From the South West:

Follow the A35 to the A338. On the A338 take the slip road to the Springbourne Roundabout signposted Kings Park. Take the third exit off the roundabout and at the fire station stay in the left-hand lane and turn left, on to Holdenhurst Road. Stay to the left and go straight through at the traffic lights (the Queens Park Pub should be on your right). Take the third exit at the small roundabout and into King’s Park itself.

Parking: For free parking just a 10-minute walk from the ground, Avonbourne Academies (Formerly Harewood College) is open 3 hours prior to kick-off.

If you are using a SatNav, please refrain from using the postcode and instead use ‘Harewood Avenue’. There are a total of 206 spaces and 3 accessible spaces within this car park. Please note the Avonbourne Academy site and car park is a strict non-smoking area.

Please note this car park is locked 30 minutes after the full-time whistle. Users are asked to ensure they keep to the speed limits displayed.

Parking is also available to the south of the stadium, this is a pay-and-display car park where charges apply 24/7. Supporters should note that the South Car Park operates as cashless, with options to pay by mobile, app or phone to the number displayed on the sign. In order to pay, supporters should download either the Pay by Phone, Ringo or Just Park app. More information can be found here.

Please be aware that this car park usually reaches capacity around 75 minutes prior to kick-off. Stewards will be present on-site to assist supporters within this car park. Within the main car park, there are 4 electric vehicle charging points accessible to supporters on a matchday on a first-come-first-serve basis.

Rail: Trains arrive at Bournemouth Central Train Station, which is accessible to wheelchair users. Leave the station by the south exit (facing Asda) and turn left to head towards the main road. Turn left again and walk straight up Holdenhurst Road for around 25 minutes, until you reach a roundabout at which you turn right into King’s Park Drive. Vitality Stadium is on the left. For more information click here.

FAN BEHAVIOUR AND SAFETY ANNOUCEMENT

Anti-Discrimination: Everton Football Club has a zero-tolerance stance on any discriminatory behaviour and language used to travel to, from or during the match.  We are committed and dedicated to embracing equality and diversity in everything that we do. We take this opportunity to remind supporters about the Club's ‘All Together Now’ campaign, which was launched to promote a ‘Football Family for Everyone’. We will not stop in our mission to drive equality through the positive power of football.

Possession or Use of Pyrotechnics: Everton does not condone the use of pyrotechnics under any circumstances. Any fan found using them will be subject to action by the Club and Police. Host clubs use various techniques to detect the possession and use of pyrotechnics. Any person found in possession of such items is liable to arrest which could result in a criminal conviction and subsequent football ban.

Pitch Encroachment: Encroachment on the playing surface is dangerous and any supporter who does access the pitch without permission will face strong sanctions that could include a ban from attending matches across the country. It is a criminal offence to enter the pitch and the real-life consequences for these actions have been felt by many with some fans receiving criminal records which can impact employment, education prospects and international travel.

Anti-Social or Criminal Behaviour on Concourses: We ask all fans to consider fellow supporters while on the concourses. Any anti-social behaviour, such as beer throwing, can result in ejection from the stadium, or, in the case of more serious incidents, arrest and a subsequent nationwide stadium ban.

The Club is compelled to work with the authorities to identify any individuals who take part in such unacceptable behaviour.

CCTV is available to clubs and law enforcement authorities and can be used as evidence in enforcing bans and criminal prosecution in the days and weeks after any incident has occurred, regardless of whether any perpetrators have been detained on a matchday or not.

We would like to thank you for your continued support in protecting Everton Football Club's reputation and support in enhancing the matchday experience for all.

Please enjoy your matchday and stay safe.