Away Fan Guide: Tottenham Hotspur

STADIUM ADDRESS 

Tottenham Hotspur Stadium
High Road
London
N17 0BX 

TICKET INFORMATION 

Supporters are advised not to travel unless they are in possession of a valid match ticket. No ticket upgrades will be available on the day of the fixture.  

Supporters who have ticketing issues on the day of the game should visit the Away Ticket Office at the Tottenham Hotspur Stadium. This is located on the North-East side of the stadium on Worcester Avenue and is open from 1pm. Supporters collecting pre-arranged duplicate tickets will need to take photo ID with them when collecting.  

If you have a digital away ticket for the fixture, please use the following advice:   

Supporters located in blocks 117 and 118 of the visitor's section will be issued with a digital ticket for this fixture.  

Don't forget to charge your phone before heading to Tottenham Hotspur Stadium. When preparing to enter the stadium open the Apple Wallet or Google Wallet app on your phone. It is advisable to ensure you do not have any bank card or other contactless cards at the back of your phone case. 
 
If you have multiple tickets attributed to the same fixture on one device, simply swipe left and right to switch between tickets when entering the stadium and scan each ticket individually to allow access to those in your party. 
 
To gain access, hold your phone close to the contactless reader on top of the turnstile. The light will turn green for a valid adult ticket and amber for concessions or junior tickets. 
 
If the light turns red, or you are unable to enter, a steward will be on hand at each turnstile to help with any issues. 

HELP AND SUPPORT  

There will be a team of Everton Travel Stewards at the Stadium to help with any issues that may arise whilst you are there. 

Tottenham Hotspur Stadium is a cashless venue and only accepts card payments. A wide selection of beers, soft drinks and food is available. From fish and chips to homemade pastries made in the stadium's own bakery.  

Baby changing facilities can be found on Level 2 of the visitors’ section on the concourse outside Block 234. All supporters who enter the Stadium are required to have an individual ticket and seat. For avoidance of doubt, this includes babes in arms. Any supporters under the age of 14 must be accompanied by a responsible adult. 

Banners and flags must not display any abusive or threatening words, images, political statements or be deemed unacceptable.  Flags or banners they should be no more than 2.5m x 2.5m in size and flag poles are not permitted in the away section. Flags or banners must not obstruct gangways, access routes, exits and entrances, health and safety signage and stairways. Spurs also politely ask that any flags or banners displayed do not obscure the banner in support of the Spurs LGBTQ+ fanbase, positioned above the tunnel in the North-East corner of the stadium.  

In order to ensure smooth access and display of your flag or banner, we advise that you have it pre-approved. You can do this by completing this form with a photo of the flag or banner, its fire safety certificate and confirmation of its dimensions. 

Accessible Information: 

Visiting supporters in the accessible area should use entrance 11a, served by a lift transporting fans to the viewing area.  

Entrances are stocked with a minimum of the below; 

10 x Audio commentary headsets  

5 x Wheelchairs  

5 x Sets of headphones (we have a supply but for hygiene reasons we would advise bringing your own)  

5 x Sets of induction loops 

Equipment must be returned to your nearest disability access steward post-match.  

All accessible toilets have the following facilities:  

• Radar Key access  
• Grab rails by the toilet and sink 
• Mounted flushing lever 
• Full-length mirror 
• Emergency assistance alarm fitted to floor level 

There are three Changing Places facilities across the site. Two in the stadium, one in the East Atrium and one next to block 105 in the West Stand, and one more in the Tottenham Experience. 

TRAVEL INFORMATION 

Please be advised to check all travel routes prior to travelling to the game due to any unforeseen travel circumstances. 

By Road: The stadium is served by the following main roads: 

From North: A10/Tottenham High Road, M11; passing Enfield or Chigwell 

From South: A10/Tottenham High Road; passing Stoke Newington and Central London 

From East: A406; passing Walthamstow 

From West: A406, M25; passing Bounds Green, Muswell Hill and Arnos Grove 

Parking: Parking is available to be booked via the following link, please note it is approximately a 22-minute walk to the stadium: https://thebigparking.co.uk/football/events/aug-24/tottenham-game-8 

Rail: The Stadium is served by four stations. 

White Hart Lane (London Overground): approx. five mins walk to the stadium  

Northumberland Park (Abellio Greater Anglia services): approx. 10 mins walk to the stadium. 

Tottenham Hale (Victoria line and Abellio Greater Anglia services): approx. 25 mins walk to the stadium. 

Seven Sisters (Victoria line and London Overground): approx. 30 mins walk to the stadium. 

Bus: The stadium is well-served by TFL buses, albeit with some services diverted during the road closure period. 

Bus diversions will be minimised, so they are back operating on the High Road as soon as possible after the final whistle. 

Before and during a match, services that normally run up and down the High Road (149, 259, 279 and 349) are diverted to the east of the stadium at Lansdowne Road, rejoining the High Road at the Northumberland Park junction. 

FAN BEHAVIOUR AND SAFETY ANNOUCEMENT 

Anti-Discrimination: Everton Football Club has a zero-tolerance stance on any discriminatory behaviour and language used to travel to, from or during the match.  We are committed and dedicated to embracing equality and diversity in everything that we do. We take this opportunity to remind supporters about the Club's ‘All Together Now’ campaign, which was launched to promote a ‘Football Family for Everyone’. We will not stop in our mission to drive equality through the positive power of football. 

Possession or Use of Pyrotechnics: Everton Football Club does not condone the use of pyrotechnics under any circumstances. Any fan found using them will be subject to action by the Club and Police. Away clubs use various techniques to detect the possession and use of pyrotechnics. Any person found in possession of such items is liable to arrest which could result in a criminal conviction and subsequent football ban. 

Pitch Encroachment: Encroachment on the playing surface is dangerous and any supporter who does access the pitch without permission will face strong sanctions that could include a ban from attending matches across the country. It is a criminal offence to enter the pitch and the real-life consequences for these actions have been felt by many with some fans receiving criminal records which can impact employment, education prospects and international travel. 

Anti-Social or Criminal Behaviour on Concourses: We ask all fans to consider fellow supporters while on the concourses. Any anti-social behaviour, such as beer throwing, can result in ejection from the stadium, or, in the case of more serious incidents, arrest and a subsequent nationwide stadium ban. 

The Club is compelled to work with the authorities to identify any individuals who take part in such unacceptable behaviour.  

CCTV is available to clubs and law enforcement authorities and can be used as evidence in enforcing bans and criminal prosecution in the days and weeks after any incident has occurred, regardless of whether any perpetrators have been detained on a matchday or not.   

Please enjoy your matchday and stay safe. 

We would like to thank you for your continued support in protecting Everton Football Club's reputation and support in enhancing the matchday experience for all.