What is an Official Membership?
An Official Membership with Everton Football Club gets you closer to the Club you love! In addition to priority access to home tickets, Tier One of the Season Ticket Waiting List and discounts off official Club merchandise and Stadium Tours at Goodison Park, you will receive an exclusive welcome pack through the post with a personalised membership card.
For 2023/24, access to an exclusive Members Area on the website will grant you behind the scenes access to the latest news from the Blues and interviews with the team’s biggest stars. Stream Pre-season fixtures in the USA this month for free, attend EFCW and Under-21s home matches free of charge in 2023/24 and enter polls and competitions to tell us what you think and be in with a chance of winning some fantastic prizes!
You can also call the Fan Centre on 0151 556 1878 to process your application over the phone.
Will my Membership help me get a Season Ticket?
All supporters who become an Official Member during the 2023/24 season will be eligible to join the Season Ticket Waiting List and receive priority access to Tier One of the waiting list. Further information about how the Season Ticket Waiting List works can be found here. To join the Season Ticket Waiting List, click here.
How long will it take to receive my membership pack?
Official Membership packs will be sent out from the beginning of July 2023. Supporters should allow 21 days from placing their order for arrival.
If you haven't received your pack within 21 days, please contact the Fan Centre directly on 0151 556 1878 or complete a Contact Us form online here. Members accept that membership packs sent by standard delivery post may be lost in transit and the Club accepts no responsibility in this regard. If you wish to guarantee delivery of your membership pack, you will need to opt to pay an additional fee to track your membership pack.
Do you offer a Royal Mail Tracked Delivery servicåe?
Yes. For 2023/24, supporters can choose to receive their Official Membership pack tracked via Royal Mail to delivery point for piece of mind. Simply choose the tracked option specific to the delivery address (UK or Rest of World). Please note there is an additional charge for this service. For UK tracked, click here. For International tracked, click here. UK Supporters Membership packs will be sent via a Royal Mail tracked service.
Tracked UK - click here
Tracked International - click here
Can I take advantage of Official Member benefits before I receive my pack?
Yes, once you purchase your membership, you will be able to take advantage of all the benefits prior to your pack arriving. Simply visit the members area of the website and login here.
I need to purchase multiple memberships for myself and family members – can I put them all against my customer number or do I need to register them separately against different customer numbers?
Each Official Membership must be purchased against an individual supporter number, you cannot register multiple memberships against one customer record.
Will I be able to purchase tickets to attend fixtures at Goodison Park this season?
Part of the benefits of Official Membership is being able to purchase home Premier League match tickets to games at Goodison Park before anyone else! Official Members can take advantage of a priority access window for each home game, before the general sale period commences. Every game at Goodison in 2022/23 was sold out, therefore early purchase of tickets is advised to avoid disappointment.
How long does a Membership last for?
Official Membership is valid for the duration of the 2023/24 season. If you have opted into the Official Membership Auto Renewal Scheme, your membership will be automatically renewed for the 2024/25 season.
When will I receive my online discount code for Club merchandise?
Official Members will receive a one-time only online discount code for use against the purchase of official Everton merchandise online at evertondirect.com Online discount codes will be sent direct to fans who purchase Official Membership from early August 2023.
Can I use my Official Membership to get a discount in store at Everton One or Everton Two?
Yes! Simply take your Official Membership Card into store to redeem your discount in person. You can also visit the Toffee Shop at Goodison Park on matchday to use your discount. Please note that your Official Membership discount can not be used in conjunction with any other offer.
When will play on pitch opportunities for Junior Members announced?
Play on pitch events will take place at the end of the 2023/24 season, subject to pitch availability, approval and clearance to do so safely.
I am a Season Ticket Member; can I buy an Official Membership?
Yes! Although Season Ticket Members and Official Members share some of the same benefits, Official Membership an exclusive welcome pack when you join with exclusive member merchandise, not available anywhere else.
Where can I find the Official Membership Terms and Conditions?
Official Membership Auto-Renewal
This section contains a list of frequently asked questions relate to the Club’s Official Memberships Auto-Renewal Scheme. If your query is not addressed by the FAQs below, please contact the Fan Centre directly.
What is the Auto-Renewal Scheme?
This Auto-Renewal Scheme in respect of Official Membership. On purchase of the Membership, Members will have the opportunity to “opt in” to the Auto-Renewal Scheme. Should a Member choose to “opt-in” to the Auto-Renewal Scheme, that Member will have their Membership automatically renewed in the following seasons until the Auto-Renewal Scheme comes to an end for that Member. For your renewed Membership in subsequent seasons, a one-off payment* will be taken from your account at the start of the relevant season.
Please see FAQ “How much will be taken from my account” for understanding the level of your one-off payment.
*The one-off payment taken will be in line with the category of Membership you have purchased and/or be required to purchase if a Member changes category e.g. if a Teen becomes an Adult.
Am I eligible for the Auto-Renewal Scheme?
All supporters who have opted into the Auto-Renewal Scheme when purchasing their Membership will be eligible to participate in the Auto-Renewal in subsequent seasons provided Auto-Renewal Scheme has not come to an end for that Member.
How do I opt-in to the Auto-Renewal Scheme?
A supporter can opt-in to the Auto-Renewal Scheme when purchasing their Membership online by selecting “Credit/Debit Card for Auto-Renewal”. If you already have a Membership and would like to opt-in to the Auto-Renewal Scheme, please call the Fan Centre 0151 556 1878.
Will I remain in the Auto-Renewal Scheme until I opt-out of it?
A Member who has opted-in to the Auto-Renewal Scheme will remain in the Auto-Renewal Scheme until that Member chooses to opt-out, unless:
- the payment details on the Club’s file for the Member (the ones which were taken on payment of the original Membership or as updated by the Member from time to time) have expired; or
- there are insufficient funds in the account from which payment for the renewal Membership is being taken; or
- the Club has cancelled the Membership in accordance with the Official Membership Terms and Conditions. Examples include: the Member breaching the Terms and Conditions, the Member being found guilty of a football related criminal offence etc.
Do I have to decide whether to opt-out by a certain date or can I opt-out at any time?
Throughout the previous Season, a Member can opt-out of the Auto-Renewal Scheme up to the Automatic Renewal Date (this being the date in which Memberships will automatically renew under the Auto-Renewal Scheme). The Club will give the Member later than 21 days’ notice of the Automatic Renewal Date. Should a Member fail to notify the Club before the Automatic Renewal Date of their intentions to opt-out of the Auto-Renewal Scheme, their Membership will be automatically renewed.
Can I opt-out of the Auto-Renewal Scheme part way through a Season and receive a refund?
No, once your Membership has been renewed, and payment taken, the Membership will be valid for the remainder of the relevant Season. A Member can only opt-out of the Auto-Renewal Scheme after the Automatic Renewal Date (this being the date in which Memberships will automatically renew under the Auto-Renewal Scheme) for future Seasons.
How much will be taken from my account?
This will be dependent on the price of your Membership as at the Automatic Renewal Date (this being the date in which Memberships will automatically renew under the Auto-Renewal Scheme). The current rates* for Membership are as set out below:
- Adult - £35
- International - £35
- Teen - £20
- Junior - £20
- Infant - £10
*the current rates will be subject to change and the Club reserves the rights to amend the rates from time to time.
If I have multiple Memberships, do I have to opt-out of them all?
If there are people within the group who no longer would like to renew their Membership, the lead person should opt out for all people. They would then purchase the required Memberships once they go on sale.
If you would like to process multiple cancellations, you will need to call the Fan Centre on 0151 556 1878 so a member of the team can process your request.
Can I auto-renew with a different payment method?
Unfortunately, you cannot change your payment method, you can only pay by card. However, if you would like to change your card details (i.e. pay by credit card instead of a debit card) then please contact the Fan Centre on 0151 556 1878. You can also update your payment details by visiting tickets.evertonfc.com, and navigating to My Account – Profile and Payment Methods.
If I opt-out of the Auto-Renewal Scheme, can I purchase a new/renew my Membership?
If a Member chooses to opt-out of the Auto-Renewal Scheme, that Member can purchase a new Membership, when the existing Membership lapses, in the general sale window. A Member will still be able to assign previously identifiable information to this new Membership such as Membership Number, Log-in details etc.
What happens if a friend or family member pays for my Membership?
Members will be contacted no later than 21 days before the Automatic Renewal Date (this being the date in which Memberships will automatically renew under the Auto-Renewal Scheme) with the details of the auto-renewal process. The Membership will be automatically renewed on the Automatic Renewal Date and payment taken using the debit or credit card details provided by the purchaser to the Club for the original purchase of the Membership (or as otherwise updated by the Member from time to time). If the original purchaser is someone other than the Member, then the Member confirms that they have the permission of the purchaser for the fee to be taken from their account.
What happens if I pay for a friend or family member’s Membership?
If you pay for a Membership on behalf of a friend or family member, your details remain on the Club’s file for a Membership, and the Member has enrolled in the Auto-Renewal Scheme, payment for the Membership renewal in subsequent years will be deducted using your payment details. By allowing a Membership to renew, the Member confirms that they have your permission for the fee to be taken from your account.
If the Member or the Purchaser wish to change the payment details on file, they will need to notify the Club in advance of the Automatic Renewal Date (this being the date in which Memberships will automatically renew under the Auto-Renewal Scheme).
If you have previously paid for someone else’s Membership and do not wish for this to be auto-renewed, please opt-out of the Auto-Renewal and purchase your Memberships during the general sale window.
When will payment be taken for my Membership?
Payment will be taken 3-5 days after the Auto-Renewal window closes.