MATCH CENTRE

Away Day Guide: Brentford

STADIUM ADDRESS 
Gtech Community Stadium  
Lionel Road South  
Brentford  
TW8 0RU 

TICKET INFORMATION 

Supporters are advised not to travel unless they are in possession of a valid match ticket. No ticket upgrades will be available on the day of the fixture. 

The Fan Centre phone lines will be closed on the day of the game, and supporters who have ticketing issues on matchday should visit the away collection point at the Gtech stadium. The collection point is located in the East stand between turnstiles G & H and is open from two hours before kick-off. Supporters collecting duplicate match tickets are advised to take photo ID when collecting. 

HELP AND SUPPORT 

There will be a team of Everton Travel Stewards at the stadium to help with any issues that may arise while you are there. 

For further information updates from Merseyside Police please follow @MerPolEFC on Twitter.  

STADIUM INFORMATION 

Gtech Community Stadium is a cashless venue. All major contactless debit and credit cards will be accepted, with chip and pin applying for purchases over £45. Mobile and wearable payment options including Apple Pay and Google Pay are also supported. 

Visiting supporters will be located in the East Stand (blocks N120, E117, E116, E115, E218, E217, E216, E215). Turnstiles open 90 minutes prior to kick-off. Fans are advised to arrive in plenty of time to assist with security checks. Turnstile entrances for away supporters are H, G and F.   

There are a number of food and drink kiosks available around the stadium, with a wide range of options on offer (including vegetarian and vegan options) as well as both alcoholic and soft drinks. All food counters have been designed at a height to make them fully accessible for fans in wheelchairs. 

Accessible Information: 

On arrival you will find designated accessible turnstiles and large passenger lift access to all wheelchair spaces. 

Audio descriptive commentary is available at the Gtech stadium. Headsets and transmitters are available where required and should be booked in advance by emailing us at accessibility@brentfordfc.com 

Assistance dogs are welcome at the Gtech stadium, please inform Brentford at accessibilty@brentfordfc.com 

 There are two changing places toilets for those with complex care requirements – one in the West Stand and one in the South Stand. 

Brentford’s car parking partner Event Support Team (EST) is operating a number of matchday car parks on our behalf. These must be pre-booked and are available to book via the website below.  

 Book your parking online   

 If you are a blue badge holder, there will be shuttle buses in operation on match days which will transport supporters from the Chiswick Park site and drop off near to the away entrance on Capital Interchange Way. 

Please note the shuttle will only be able to transport foldable wheelchairs. 

There is a discounted £10 charge for blue badge holders' spaces – your blue badge must be clearly displayed in your vehicle. 

The shuttle will run every 30 minutes up until kick-off. If you require a shuttle timetable or more information, please contact accessbility@brentfordfc.com. 

TRAVEL INFORMATION 

Please be advised to check all travel routes prior to travelling to the game due to any unforeseen travel circumstances. 

Parking: If you are not able to travel by public transport, fans can make use of Chiswick Park site car park. The car park site is a 20-minute walk from the stadium.   

You should be aware that Controlled Parking Zones will be in operation in residential streets near the stadium so you should not plan to park on nearby streets.

An extension to the Ultra Low Emission Zone (ULEZ) also came into operation from 25 October 2021 and many of the surrounding residential roads fall within that area. You can check the roads that are inside the ULEZ zone and whether your vehicle meets the emission standards here. One of our official car parks, Chiswick Park, is located within the ULEZ so before booking a space here, you should check to see whether your vehicle meets the emission standards. (Vehicles that don't meet emission standards will be charged £12.50 per day to drive inside the expanded ULEZ area and fines are charged for those that do not pay this tariff).   

Brentford’s car parking partner Event Support Team (EST) is operating a number of matchday car parks on our behalf. These must be pre-booked and are available to book via the website below. 

Book your parking online   

Rail: The nearest station, Kew Bridge, has one South Western Railway train every 15 minutes on matchday Saturdays (and up to four trains per hour on Sundays), with trains every 15 minutes on weekdays (up to 10pm, then every 30 minutes until the last train). Trains to the stadium from central London are from Waterloo station. Please note that Kew Bridge station is not step-free. 

FAN BEHAVIOUR AND SAFETY ANNOUNCEMENT 

Anti-Discrimination: Everton Football Club has a zero-tolerance stance on any discriminatory behaviour and language used to travel to, from or during the match.  We are committed and dedicated to embracing equality and diversity in everything that we do. We take this opportunity to remind supporters about the Club's ‘All Together Now’ campaign, which was launched to promote a ‘Football Family for Everyone’. We will not stop in our mission to drive equality through the positive power of football. 

Possession or Use of Pyrotechnics: Everton Football Club does not condone the use of pyrotechnics under any circumstances. Any fan found using them will be subject to action by the Club and Police. Away clubs use various techniques to detect the possession and use of pyrotechnics. Any person found in possession of such items is liable to arrest which could result in a criminal conviction and subsequent football ban. 

Pitch Encroachment: Encroachment on the playing surface is dangerous and any supporter who does access the pitch without permission will face strong sanctions that could include a ban from attending matches across the country. It is a criminal offence to enter the pitch and the real-life consequences for these actions have been felt by many with some fans receiving criminal records which can impact employment, education prospects and international travel. 

Anti-Social or Criminal Behaviour on Concourses: We ask all fans to consider fellow supporters while on the concourses. Any anti-social behaviour, such as beer throwing, can result in ejection from the stadium, or, in the case of more serious incidents, arrest and a subsequent nationwide stadium ban. 

The Club is compelled to work with the authorities to identify any individuals who take part in such unacceptable behaviour.  

CCTV is available to clubs and law enforcement authorities and can be used as evidence in enforcing bans and criminal prosecution in the days and weeks after any incident has occurred, regardless of whether any perpetrators have been detained on a matchday or not.   

Please enjoy your matchday and stay safe. 

We would like to thank you for your continued support in protecting Everton Football Club's reputation and support in enhancing the matchday experience for all.