STADIUM ADDRESS

St James’ Park
Barrack Road
Newcastle-upon-Tyne
NE1 4ST

TICKET INFORMATION

Supporters are advised not to travel unless they are in possession of a valid match ticket. No ticket upgrades will be available on the day of the fixture.

The Everton Fan Centre will be open 10am-4pm on Wednesday 19 October to deal with any ticketing queries. Please contact 0151 556 1878 for support.

Supporters who have ticketing issues after this time should report to the Milburn Box Office, collection point A, opposite turnstiles 75-76, which will be open from 6pm on Wednesday 19 October. Supporters collecting duplicate tickets on the day are advised to take photo ID.

HELP AND SUPPORT

There will be a team of Everton Travel Stewards at the game to help with any issues that may arise whilst you are at St. James' Park.

For further information updates from Merseyside Police, follow @MerPolEFC on Twitter.

Fan Engagement Manager, Christine Prior, will be available from 5pm until kick-off to support fans and can be contacted on 07794 055321.

STADIUM INFORMATION

Android and contactless payments are accepted at selected kiosks in the concourses. If you prefer to use cash, there is a Barclays ATM at the south west corner of St. James’ Park.

In the main concourse, kiosks serve a range of food - including pizzas, burgers and pies, as well as a full range of hot and cold drinks and confectionery.

For security reasons, your bag will be searched when you arrive at the stadium. Newcastle United do not allow large bags or suitcases. Glasses, weapons, or pyrotechnics are banned from the stadium. Full terms can be found in their ground regulations at www.nufc.co.uk/ground-regulations.

Turnstiles are open 90 minutes before kick off and roadblocks will also be in operation at this time.

Accessible information

St. James’ Park concourses offer all the conveniences you would expect, including multiple accessible toilets and two Changing Places facilities. These facilities can be opened with a radar key. Please contact your nearest steward for assistance. All concourse kiosks have lowered counters for service.

St James’ visiting fans section is on Level 7, with 140 stairs and 14 landings on the way up to your seat. If you have mobility issues or feel challenged by the climb, please speak to one of the friendly stewards who can direct you to a lift that will be available to use.

Access to the stadium for wheelchair users or supporters with mobility issues is via designated gates and lifts situated in each of the four stands; Away supporters via exit gate 63 affording access to the lift near turnstiles 93-94.

On Level 7, there are accessible seating and wheelchair bays available. Additionally, there are accessible toilets and access to changing facilities. Please email Newcastle’s accessibility support liaison, Jan Brien if you have any queries about your needs on Jan.Brien@nufc.co.uk.

Parking is allocated on a first-come, first-served basis. The hotline number is 0191 2018666 and opens on the Monday before the game at 9am.

Newcastle has 10 DAB radios and headsets available for supporters with sight impairment which are issued on a first-come, first-served basis. Five of these radios are reserved for use by away supporters with a sight impairment. To book the use of a DAB radio, please contact the Club’s Disabled Liaison Officer Carly Sinclair (carly.sinclair@nufc.co.uk).

TRAVEL INFORMATION

Please be advised to check your chosen route prior to travelling for any unforeseen circumstances which may affect your travel plans.

The stadium is in close proximity to the A167(M) and the following main roads:
- From North: A1 and A696
- From West: A69
- From South: A184 via A1(M)
- From South-west: A184 via A692 and A68

Public Transport

Park-and-Ride
There are no unreserved public car parks on event days at St. James’ Park and traffic restrictions may be in place. It is recommended to use public transport to reach the stadium. Newcastle operates a park-and-ride system from two sites close to the A1 motorway – from Newcastle Great Park (close to the Newcastle Racecourse) and the Metro Centre; one of Europe’s biggest shopping centres. For directions, timetables and additional information, please visit www.gonortheast.co.uk/nufcbuses.

Metro
Newcastle upon Tyne is served by the Tyne & Wear Metro system, a light rail network with frequent services between Newcastle Airport, Newcastle city centre, the coast, and major transport interchanges and destinations south to Wearside. Newcastle United recommends St. James’ Metro station for local coastal destinations, while Monument station – a five-minute walk away – is served by both yellow and green line routes towards Newcastle International Airport, South Shields and the coast. For more information, visit www.nexus.org.uk/metro.

Train
Situated on the East Coast Mainline, Newcastle Central Station is a principle stop for services between London and Edinburgh/Glasgow. In addition to regional services, it also offers direct cross-country routes to and from Leeds, Manchester, Liverpool Birmingham and Bristol. The station is a 10-minute walk from St. James’ Park, walk west along Neville Street (A186) and turn right onto St. James’ Boulevard. The stadium is located at the top of the road and will become visible as you reach the junction with Bath Lane/Wellington Street. To plan your train journey, visit www.nationalrail.co.uk.

FAN BEHAVIOUR AND SAFTEY ANNOUNCEMENT

Anti-Discrimination: Everton Football Club has a zero-tolerance stance on any discriminatory behaviour and language used to travel to, from or during the match. We are committed and dedicated to embracing equality and diversity in everything that we do. We take this opportunity to remind supporters about the Club's ‘All Together Now’ campaign, which was launched to promote a ‘Football Family for Everyone’. We will not stop in our mission to drive equality through the positive power of football.

Possession or Use of Pyrotechnics: Everton Football Club does not condone the use of pyrotechnics under any circumstances. Any fan found using them will be subject to action by the Club and Police. Away clubs use various techniques to detect the possession and use of pyrotechnics. Any person found in possession of such items are liable to arrest which could result in a criminal conviction and subsequent football ban.

Anti-Social Behaviour on Concourses: We ask all fans to consider fellow supporters while on club concourses. Any anti-social behaviour, such as beer throwing, can result in ejection from the stadium, or, in the case more serious incidents, arrest and a subsequent football ban. 

Please enjoy your matchday. We would like to thank you for your continued support in protecting Everton Football Club's reputation and support in enhancing the matchday experience for all.