STADIUM ADDRESS
Gtech Community Stadium
166 Lionel Road South
Brentford
TW8 9QT
TICKET INFORMATION
Supporters are advised not to travel unless they are in possession of a valid match ticket. No ticket upgrades will be available on the day of the fixture.
Please make sure you have your ticket with you before you leave to travel to the Stadium.
The Fan Centre will be open from 10am to 1pm on Saturday 27 August to deal with any ticket queries ahead of the game. Please contact 0151 556 1878 for support.
Supporters who have ticketing issues after this time should visit the Away Collection Point at Brentford which is located in the East Stand between turnstiles G & H. The office will be open from 1pm on the day of the game. Please be aware photo ID will need to be presented to collect tickets any duplicate tickets.
HELP AND SUPPORT
There will be a team of Everton Travel Stewards at the game to help with any issues that may arise whilst you are there.
For further information updates from Merseyside Police please follow @MerPolEFC on Twitter.
STADIUM INFORMATION
Gtech Community Stadium is a cashless venue. All major contactless debit and credit cards will be accepted, with chip and pin applying for purchases over £45. Mobile and wearable payment options including Apple Pay and Google Pay are also supported.
Visiting supporters will be located in the East Stand (blocks N120, E117, E116, E115, E218, E217, E216, E215). Turnstiles open 90 minutes prior to kick-off. Fans are advised to take their seats in plenty of time to ensure they do not miss any of the match. Turnstile entrances for away supporters are H, G and F.
Food items are allowed into the stadium as long as they fit in a small bag. Large rucksacks will not be allowed but small backpacks can be brought into the stadium (for guidance, the maximum size allowed is a 10L rucksack, with dimensions 34cm by 24cm by 11cm (13.5 by 9.5 by 4.5 inches).
For any larger items like crutches, please email details to accessibility@brentfordfc.com with details of the items so that security is aware in advance of the need to bring the items in.
All items will be searched on entry to the stadium.
Accessible facilities
Gtech Community Stadium is fully compliant with the Accessible Stadia Guide and exceeds standards in many areas.
The stadium has accessible seating in all areas of the stadium and wheelchair spaces in the South, East and West Stands. Wheelchair spaces have been designed flexibly to allow wheelchair users to sit with assistants, subject to availability. Full details on all facilities can be found in Brantford's Access Statement on their Club website.
On arrival you will find designated accessible turnstiles and large passenger lift access to all wheelchair spaces where required.
Headsets and transmitters are available where required and should be booked in advance by emailing Brentford at accessibility@brentfordfc.com
Brentford welcome assistance dogs at the stadium. Please inform the Club in advance by contacting accessibility@brentfordfc.com
All food and drink counters around the stadium have been lowered for easier wheelchair access.
There are two Changing Places toilets for those with complex care requirements – one in the West Stand and one in the South Stand.
TRAVEL INFORMATION
Please be advised to check all chosen travel routes prior to travelling due to any unforeseen circumstances which may affect your travel plans.
Parking:
An extension to the Ultra Low Emission Zone (ULEZ) came into operation from 25 October 2021 and many of the surrounding residential roads fall within that area. You can check the roads that are inside the ULEZ zone and whether your vehicle meets the emission standards here. One of the official car parks, Chiswick Park, is located within the ULEZ so before booking a space here, you should check to see whether your vehicle meets the emission standards. (Vehicles that don't meet emission standards will be charged £12.50 per day to drive inside the expanded ULEZ area and fines are charged for those that do not pay this tariff).
Brentford’s car parking partner Event Support Team (EST) is operating a number of other matchday car parks on their behalf. These must be pre-booked and will be available to book via the website here.
Accessible Parking:
There are a small number of accessible spaces available on-site at the stadium. Spaces on-site will be booked through the Club on a match-by-match basis and a fee will apply for these spaces. In addition, the Club will hold back some spaces for Blue Badge Holders at the old Citroen site on Capital Interchange Way which is a short walk from the stadium. More details and booking information are available via the parking website above – or alternatively by calling EST on 020 8194 0034. Any further details or queries around disabled parking can also be directed via email to accessibility@brentfordfc.com or by calling 020 8847 2511 (Option 1) with any enquiries from 9am to 5pm Mon-Fri.
If you are a blue badge holder, there will be shuttle buses in operation on match days which will transport supporters from the Chiswick Park site and drop off near to the away entrance on Capital Interchange Way.
Please note the shuttle will only be able to transport foldable wheelchairs.
There is a discounted £10.00 charge for blue badge holders' spaces – your blue badge must be clearly displayed in your vehicle.
The shuttle will run every 30 minutes up until kick-off. If you require a shuttle timetable or more information, please contact accessbility@brentfordfc.com.
By Rail
Please be advised to check all travel routes prior to traveling the game due to any unforeseen travel circumstances.
National Rail will always have the latest information on rail services. You can follow them in advance of your journey via their twitter page @nationalrailenq or via @networkrailMAN.
The nearest station, Kew Bridge, has one South Western Railway train every 15 minutes on matchday Saturdays (and up to four trains per hour on Sundays), with trains every 15 minutes on weekdays (up to 10pm, then every 30 minutes until the last train). Trains to the stadium from central London are from Waterloo station. Please note that Kew Bridge station is not step-free.
By Bus
There are also a number of bus routes that serve the stadium including the 237, 267, 65, H91 and the 391 bus routes.
FAN BEHAVIOUR AND SAFTEY ANNOUNCEMENT
Anti-Discrimination: Everton Football Club has a zero-tolerance stance on any discriminatory behaviour and language used to travel to, from or during the match. We are committed and dedicated to embracing equality and diversity in everything that we do. Reminding you about the Clubs ‘All Together Now’ campaign which has been launched to promote a ‘Football Family for Everyone’ and we will not stop in our mission to drive equality through the positive power of football.
Possession or Use of Pyrotechnics: Everton Football Club does not condone the use of pyrotechnics under any circumstances. Any fan found using them will be subject to action by the Club and Police. Away Clubs use various techniques to detect the possession and use of pyrotechnics. Any person found in possession of such items are liable to arrest which could result in a criminal conviction and subsequent football ban.
Concourse Anti-Social behaviour: In previous seasons there has been an increase with a small group of fans becoming involved in anti-social behaviour (beer throwing) within Club concourses. This does result in many fellow fans social activity at half time being ruined by the actions of the small minority. Such action can result in ejection from the stadium or in the case more serious incidents an arrest and subsequent football ban.
Please continue to enjoy your match day but we ask that you also consider other supporters and how they will be affected by your behaviour. We would like to thank you for your continued support in protecting Everton Football Clubs reputation and support in enhancing the match day experience for all.
