STADIUM ADDRESS

West Ham United
London Stadium
London
S20 2ST

TICKET INFORMATION

Supporters are advised not to travel unless they are in possession of a valid match ticket. No ticket upgrades will be available on the day of the fixture.

The Everton Fan Centre will be open 10am-1pm on Saturday 2 April to deal with any ticketing queries. Please contact 0151 556 1878 for support.

Supporters who have ticketing issues on the day of the game should report to Main Ticket Office - located in between turnstiles E and F, adjacent to the Stadium Store - which is open from two hours before kick-off until half time. Any supporters collecting duplicate tickets are strongly advised to take photo ID with them.

HELP AND SUPPORT

There will be a team of Everton Travel Stewards at the London Stadium to help with any issues that may arise.

For the latest updates from Merseyside Police, follow @MerPolEFC on Twitter.

COVID GUIDELINES

Ahead of your visit to the London Stadium, please ensure that you have read West Ham's Supporter Code of Conduct. By purchasing a ticket, you are agreeing to follow this Code of Conduct at all times. Click here for more information.

Supporters are advised that following the removal of the Government’s Plan B restrictions, there are no longer COVID measures or spot-checks in place.

Fans no longer require evidence of their COVID status in order to gain entrance.

However, we still encourage fans to take a lateral flow test before attending games in order to protect yourself and other supporters.

We also strongly advise, in line with Government advice, that all supporters aged 11 or over bring a face-covering to wear in all indoor areas and while on the stadium concourse, other than when eating or drinking, or if exempt.

Please be mindful that players and management are required to remain under matchday COVID regulations and are not able to stop for autographs or photographs before or after the match.

STADIUM INFORMATION

The nearest cash machine facility is available on the Olympic Park outside of the Podium Café and ArcelorMittal Orbit. Please note all internal food kiosks take credit and debit cards and Apple/Android Pay only.

In the visiting supporters section, fans have the option to purchase hot and cold drinks and an array of food, including nachos, hot dogs and pies. There is an assortment of confectionery items available.

All food products are advertised on the TV screens throughout the concourse area. Please note that all alcoholic bottled drinks have to be decanted and all kiosks will close ten minutes into the second half.

For any specific dietary requirements or allergen information, please speak to the catering staff, who will be able to advise on ingredients.

Accessible information

Accessible Shuttle Bus service: There is a dedicated shuttle bus positioned in the visiting supporters coach park to assist supporters with access requirements in getting to and from the stadium. The shuttle bus will arrive at Bridge 4, situated close to the visiting supporters entrance, with lift access available to the podium. For further guidance, email accessibility@westhamunited.co.uk.

Visiting Supporters Car Parking: As a designated green stadium, West Ham has provision for 49 accessible parking spaces, including six bays for visiting supporters. Any visiting supporters wishing to book accessible parking on matchday should contact accessibility@westhamunited.co.uk for further advice.

Accessible Viewing Areas: There are 24 wheelchair accessible viewing spaces available at an elevated level to visiting supporters for Premier League matches. Easy Access and Amenity seats (EAA) are located in the general admission seating areas.

Accessible toilets: All accessible toilets are gender neutral, fitted with RADAR locks and can be found on all levels close to accessible viewing areas. If you require assistance in unlocking an accessible toilet, please ask the nearest Supporter Liaison Officer, Disabled Supporter Assistant or Steward Supervisor, who will be happy to help.

Access to Main and North Ticket Office: The main ticket office is located to the south of the stadium, opposite turnstile E and alongside the Stadium Store. All 20 windows are external, with level access around the ticket office and the queuing system is managed on matchday. All windows are fitted with hearing induction loops and audio microphones, with four low-level counters at windows 1, 2, 19 and 20.

An electronic calling system with sound and digital display can be used to manage the queue during peak periods. The north ticket office is located externally at the north side of the London Stadium, between turnstiles J and K, with level access. There are five windows all at low-level height, fitted with hearing induction loops and audio microphones.

TRAVEL INFORMATION

Please be advised to check all chosen travel routes prior to travelling due to any unforeseen circumstances which may affect your travel plans.

Via M6 North West:
- Take A5047 and A5080 to M62
- Drive from M6, M6 Toll and M6 to Leicestershire
- Follow M11 to Woodford. Take exit 4 from M11
- Take A12 to your destination

Via M1 North West:
- Take A5047 and A5080 to M62
- Follow M62 and M6 to A500 in Cheshire East
- Take exit 16 from M6
- Get on M1 in Leicestershire from A500 and A50
- Follow M1 and M25 to Woodford
- Take exit 4 from M11
- Take A12 to your destination

Public Transport

Train: The quickest way to get to London Stadium is to walk from Stratford Station, following the signposted routes. 
 
Stratford Station is served by National Rail services, operated by Greater Anglia and c2c and London Overground, Docklands Light Railway and London Underground Jubilee and Central line services. 

Stratford International Station is served by South Eastern Trains services. 

For more information, visit National Rail and Transport for London.

Bus: Stratford Bus Station and Stratford City Bus Stations are located in close proximity to Stratford Station. 
 
Buses that run to these stations are numbers: 25, 86, 97, 104, 108, 158, 241, 257, 262, 276, 308, 425, 473, D8.

Parking: There is no parking available at London Stadium and parking restrictions will be in place and enforced in the local area.

FAN BEHAVIOUR AND SAFTEY ANNOUNCEMENT

Anti-Discrimination: Everton Football Club has a zero-tolerance stance on any discriminatory behaviour and language used travelling to, from or during the match. We are committed and dedicated to embracing equality and diversity in everything that we do. We remind supporters about the Club's ‘All Together Now’ campaign, which promotes a ‘Football Family for Everyone’ and we will not stop in our mission to drive equality through the positive power of football.

Possession Or Use Of Pyrotechnics: Everton Football Club does not condone the use of pyrotechnics under any circumstances. Any fan found using them will be subject to action by the Club and Police. Away clubs use various techniques to detect the possession and use of pyrotechnics. Any person found in possession of such items are liable to arrest which could result in a criminal conviction and subsequent football ban.

Concourse Anti-Social behaviour: In previous seasons there have been instances of small groups of fans demonstrating anti-social behaviour (beer throwing) within Club concourses. Such action can result in ejection from the stadium or, in the case more serious incidents, police action and a subsequent football ban.

Please continue to enjoy your matchday. We ask every Evertonian to consider how their behaviour will affect other supporters. We would like to thank you for your continued support in protecting Everton Football Club's reputation and support in enhancing the matchday experience for all.