STADIUM ADDRESS
St James’ Park
Barrack Road
Newcastle-upon-Tyne
NE1 4ST
TICKET INFORMATION
Supporters are advised not to travel unless they are in possession of a valid match ticket. No ticket upgrades will be available on the day of the fixture.
Please make sure you have your ticket with you before you travel and arrive early to allow extra time for the additional COVID checks in place.
The Everton Fan Centre will be open 10am-4pm on Tuesday 8 February to deal with any ticketing queries. Please contact 0151 556 1878 for any support.
Supporters who have ticketing issues after this time should report to the Milburn Box Office, Collection Point A (opposite turnstiles 75/76), which will be open from 6.15pm on Tuesday. Supporters collecting duplicate tickets on the day are advised to take photo ID when collecting to avoid any issues.
HELP AND SUPPORT
There will be a team of Everton Travel Stewards at the game to help with any issues that may arise.
For updates from Merseyside Police, please follow @MerPolEFC on Twitter.
COVID GUIDELINES
Ahead of your visit to St James’ Park, please ensure that you have read their Supporter Code of Conduct. By purchasing a ticket, you are agreeing to follow this Code of Conduct at all times. Click here for more information.
Supporters are advised that following the removal of the Government’s Plan B restrictions, there are no longer COVID measures or spot-checks in place.
Fans are therefore no longer required to provide evidence of their COVID status in order to gain entrance.
However, we encourage fans to take a lateral flow test before attending games in order to protect yourself and fellow supporters.
We also strongly advise all supporters aged 11 or over, in line with Government advice, to bring a face-covering to wear in all indoor areas and while on the stadium concourse, other than when eating or drinking, or if exempt.
Please also be mindful that players and management are required to remain under matchday COVID regulations and are not able to stop for autographs and photographs before or after the game.
STADIUM INFORMATION
Most away stadiums will operate a cashless payment system and supporters should be aware of this when purchasing from matchday kiosks.
In the main concourse there will be a range of food, including pizzas, burgers and pies. A full range of hot and cold drinks, as well as confectionery, are also available.
For security reasons, your bag will be searched when you arrive at the stadium. Newcastle do not allow large bags or suitcases. Glasses, weapons, or pyrotechnics are banned from the stadium. Full terms can be found in their ground regulations at www.nufc.co.uk/ground-regulations.
Turnstiles open 90 minutes before kick off (6.15pm) and roadblocks will also come into operation around this time.
Accessible information
St. James’ Park concourses offer all the conveniences you would expect, including multiple accessible toilets and two changing places facilities. These facilities can be opened with a radar key, please contact your nearest steward for assistance. All concourse kiosks have lowered counters for service.
Our visiting fans section is on Level 7, with 140 stairs and 14 landings on the way up to your seat. If you have mobility issues, or feel challenged by the climb, please speak to one of the stewards who can direct you to the nearest available lift.
Access to the stadium for away supporters who are wheelchair users or have mobility issues is via exit gate 63, with access to the lift near turnstiles 93-94.
On Level 7, St James' Park has accessible seating and wheelchair bays available. Additionally, there are accessible toilets and access to changing facilities. Please email Newcastle's accessibility support liaison, Jan Brien, if you have any queries about your needs on Jan.Brien@nufc.co.uk.
Parking is allocated on a first-come, first-served basis. The hotline number is 0191 2018666 and opens on the day of the match at 9am.
Additional pay and display car parks within the vicinity of the ground are:
- Eldon Square Car Park
- St James Metro Car Park
- Stowell Street Car Park
- Modern Street Car Park
Newcastle also has 10 DAB radios and headsets available for supporters with sight impairment. These are issued on a first-come, first-served basis. Five of these radios are reserved for use by away supporters with a sight impairment. To book the use of a DAB radio, please email the Club’s Disabled Liaison Officer, Carly Sinclair on carly.sinclair@nufc.co.uk.
TRAVEL INFORMATION
Please be advised to check all chosen travel routes prior to travelling due to any unforeseen circumstances which may affect your travel plans.
The stadium is in close proximity to the A167(M) and the following main roads:
- From North: A1 and A696
- From West: A69
- From South: A184 via A1(M)
- From South-west: A184 via A692 and A68
Public Transport
Park and Ride: There are no unreserved public car parks on event days at St. James’ Park and traffic restrictions may be in place.
It is recommended to use public transport to reach the stadium. Newcastle operates a park and ride system from two sites close to the A1 motorway – from Newcastle Great Park (close to the Newcastle Racecourse) and the MetroCentre; one of Europe’s biggest shopping centres. For directions, timetables and additional information, please visit www.gonortheast.co.uk/nufcbuses.
Metro: Newcastle upon Tyne is served by the Tyne & Wear Metro system, a light rail network with frequent services between Newcastle Airport, Newcastle city centre, the coast, and major transport interchanges and destinations south to Wearside. Newcastle United recommend St. James’ Metro station for local coastal destinations, while Monument station – a five-minute walk away – is served by both yellow and green line routes towards Newcastle International Airport, South Shields and the coast. For more information, visit www.nexus.org.uk/metro.
Train: Situated on the East Coast Mainline, Newcastle Central Station is a principle stop for services between London and Edinburgh/Glasgow. In addition to regional services, it also offers direct cross-country routes to and from Leeds, Manchester, Liverpool Birmingham and Bristol. The station is a ten-minute walk from St. James’ Park, walk west along Neville Street (A186) and turn right onto St. James’ Boulevard. The stadium is located at the top of the road and will become visible as you reach the junction with Bath Lane/Wellington Street. To plan your train journey, visit www.nationalrail.co.uk.
FAN BEHAVIOUR AND SAFTEY ANNOUNCEMENT
Anti-Discrimination: Everton Football Club has a zero-tolerance stance on any discriminatory behaviour and language used to travel to, from or during the match. We are committed and dedicated to embracing equality and diversity in everything that we do. Reminding you about the Clubs ‘All Together Now’ campaign which has been launched to promote a ‘Football Family for Everyone’ and we will not stop in our mission to drive equality through the positive power of football.
Possession or Use of Pyrotechnics: Everton Football Club does not condone the use of pyrotechnics under any circumstances. Any fan found using them will be subject to action by the Club and Police. Away clubs use various techniques to detect the possession and use of pyrotechnics. Any person found in possession of such items are liable to arrest which could result in a criminal conviction and subsequent football ban.
Concourse Anti-Social Behaviour: In previous seasons there have been instances of small groups of fans becoming involved in anti-social behaviour (beer throwing) within stadium concourses. This results in fellow fans' social activity at half time being ruined by the actions of a small minority. Such action can result in ejection from the stadium or, in the case more serious incidents, an arrest and subsequent football ban.
Please continue to enjoy your match day but we ask that you also consider other supporters and how they will be affected by your behaviour. We would like to thank you for your continued support in protecting Everton Football Clubs reputation and support in enhancing the match day experience for all.
