Everton in the Community has been supporting West Derby resident Dorothy since July after she was first introduced to the charity via Liverpool City Council and the online Blue Family referral form.
42-year-old Dorothy was diagnosed with Multiple Sclerosis in January 2020 and had found that her condition had deteriorated significantly during the national lockdown which resulted in her standard of living dramatically falling as a combination of her illness and Government restrictions meant that Dorothy became increasingly isolated.
Upon receiving the Blue Family referral, Everton in the Community contacted Dorothy to talk through her requirements and organised the delivery of a food-box as well as pre-prepared Relish meals to help ease the financial pressures that Dorothy was experiencing. Upon delivering the items, it became clear to staff that her living conditions were below adequate and that Dorothy required additional support, not just from the charity but from specialist organisations.
Through further conversations with Dorothy it was decided that the first step would be to arrange for her house to be deep cleaned. Dorothy’s MS means that she is not as mobile as she was before and it has prevented her from being able to look after and clean her house as she would like and so the charity arranged for a local cleaning firm to carry out a deep clean of her home, immediately improved her standard of living and wellbeing.
With the support of Everton in the Community, Dorothy was encouraged to continue with her PIP assessment to ensure that she is receiving all of the help she needs and is entitled to which has led to her being signed up for the Richmond Trust befriending service as well as being awarded a £100 hardship grant from LCVS to enable her to purchase garden equipment and a bench which means that Dorothy can relax outside with her dogs and get some fresh air.
Everton in the Community has continued to provide Dorothy with a weekly delivery of pre-prepared meals from Relish to ensure that she also has food to enjoy and moving forwards, Liverpool City Council will be providing Dorothy with a personal shopper to help her with her shopping requirements and she will receive a weekly visit from a cleaner to prevent her house reverting to its previous state.
Everton in the Community will keep in regular contact with Dorothy to ensure that her health and wellbeing is being suitably cared for and offer additional support as and when required.
“The help and support I have received from Everton in the Community has been life-saving and has gotten me through tough times and given me hope.”
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