Scroll down for a who's who of staff working behind the scenes at Goodison Park and USM Finch Farm - along with the relevant important contact details. You can also contact the Club by calling 0151 556 1878 or clicking here.
Fan Services Team
The Fan Services team was introduced to help improve the experience of supporters whenever they make contact with the Club. The team is there to ensure Evertonians feel valued and their feedback is heard. If you have a question or comment regarding important issues such as matchday experience, travel, events or anything related to the areas around Goodison Park, contact the team here or by calling 0151 556 1878.
The Everton Leadership Team
The Everton Leadership Team is tasked with overseeing and successfully delivering on the Club's main targets and objectives. The individuals who are part of the team are listed below.
Dr Denise Barrett-Baxendale, MBE
Director & Chief Executive Officer, Everton Football Club
Director of Marketing, Communications & Community; Chief Executive of Everton in the Community
Richard was appointed Director of Marketing and Communications in January 2014 following an interim consultancy role with the Club which included working with fans to redesign the Club's current crest.
Club Secretary & Director of Football Operations
After briefly holding the post of Assistant Club Secretary, David was appointed as Club Secretary in 2002. He had previously joined the Club from Manchester United seven years earlier as Box Office Manager.
Alan joined Everton in September 2015, initially as the Club’s Head of Commercial Partnerships, before becoming Head of Commercial in 2016 prior to his current role.
Prior to his move into the sports industry, his career included roles at Wella – where he won the coveted British Newcomer of the Year award – TAG Heuer and Michael Page International, where he performed successfully in a variety of sales, business development and key account management roles.
Appointed to the role of Academy Director in June 2018, Joel has overall responsibility for the Academy and each of its Recruitment, Coaching, Sports Science and Medicine, Education and Welfare, Operations, Analytics, and Safeguarding sub-departments.
Joel joined Everton in a full-time capacity in 2011 as Academy Coordinator, having previously supported the Recruitment department set-up on a part-time basis. Within three years he was promoted to the position of Head of Academy Operations and was responsible for the management of the Academy programme and daily operations at USM Finch Farm.
Director of Risk and Governance
Paul joined Everton as Head of Risk & Governance in 2016, having previously spent four years as Head of Risk for Manchester Airport Group, overseeing risk management for four UK airports. Before that, Paul spent more than a decade at Deloitte, specialising in governance, risk management and internal audit, where he led international engagements for global organisations in Germany, Japan, China and Central Europe.
In his current role, Paul oversees governance and risk management at Everton, ensuring robust processes are in place to protect the Club. He also supports the development of the Club’s long-term strategy, while leading on management information and reporting, data protection and insurance.
Kim joined Everton as Head of Human Resources in 2015, having had more than 15 years’ experience of leading HR functions at Wigan Athletic and Blackburn Rovers.
She played an integral role in Everton entering The Sunday Times' 100 Best Companies to Work For list for the first time in February 2018.
Kim was promoted to the position of People Director in June 2018. The creation of this position is recognition, that to be successful, the Club needs to attract and retain the best talent on and off the pitch.
As People Director, Kim aims to create an inspired, inclusive and diverse workplace where everyone can work to their full potential. She has responsibility for employee engagement, wellbeing, learning and development, safeguarding and equality and diversity, ensuring best practice is followed across the business.
Stadium Development Director
A construction industry specialist with more than 35 years’ experience in the development sector, Colin was appointed to his role in August 2018 to support the Club’s ambition of delivering a new stadium at Bramley-Moore Dock.
He has successfully delivered a vast range of large-scale projects and has been involved at a senior-level in stadium redevelopment projects at Old Trafford and the Manchester Commonwealth Games stadium, as well as the build of the DW Stadium. Colin also delivered the build of the Park Stand at Goodison Park in 1994.
Finance Director Grant Ingles is responsible for leading Everton’s finance and strategy team.
It is also tasked with delivering the financial business plan for Everton’s proposed move to a new stadium at Bramley-Moore Dock. Grant’s association with Everton began in 2006 when he worked at the Club on secondment from Deloitte Sports Group, where he was a consultant.
Operations Director Alan Bowen is one of the Club’s longest-serving employees, having been with Everton for 37 years.
He is responsible for preparing Goodison Park for matchdays, ensuring the stadium is safe and provides the best possible matchday experience for all spectators.
Alan also has an important role as the Club plans to move to a new stadium at Bramley-Moore Dock, providing key input into access, safety and facilities required at the site.
Alan is based at Goodison but also oversees operations at Everton’s state-of-the-art training facility, USM Finch Farm, and the Everton in the Community (EitC) campus. He is assisted by John Holmes, Head of Estates at USM Finch Farm, and facility managers at each site.
He was heavily involved in Everton’s move to USM Finch Farm from the Club’s previous training ground at Bellefield in 2007. He has liaised on design concepts and upgrades to the site, which is recognised as one of the foremost training complexes in British football.
Alan’s recent achievements include overseeing the revamp of Goodison’s hospitality lounges and the provision and construction of new accessibility platform facilities. The new accessibility developments enable the Club to conform with Premier League regulations and offer some of the best elevated viewing facilities for disabled football supporters in England.
Heads Of Department
Head of Academy Coaching
Head of Academy Sports Science and Medicine
Head of Hospitality and Sales
Head of Communications and Engagement
Head of Partnership Management
Head of Stadium Safety and Security
Head of Safeguarding
Head of IT
Head of Legal Services
Head of Estates - Finch Farm
Head of Marketing and Ticketing
Head of Therapy Services
Head of Finance
Head of Reporting
Head of Strategy
Head of Performance Analysis
Director of Health and Sport, Everton in the Community
Director of Youth Engagement, Employability and Sports Development, Everton in the Community
Director of Finance, Resources and Operations, Everton in the Community
Head of Lotteries
Principal, Everton Free School
Deputy Principal, Everton Free School