Everton provides a global merchandise and retail distribution service to fans through our partnership with Fanatics Inc.
Fanatics has responsibility for the Club’s retail services, including Club Stores within Liverpool and online. Fanatics ship merchandise globally, meaning fans can get their Everton merchandise wherever they are in the world.
All replica strips have a minimum lifespan of one season. Details of the next intended change of kits can be obtained from the Club store. The Club carries out its obligations under the Premier League rulebook to prevent price fixing in relation to the sale of replica strips. We offer refunds on merchandise in accordance with our legal obligations.
Official Everton merchandise is available from the following outlets:
EVERTON ONE STORE
Open Monday to Friday, 9.30am - 5.30pm, Saturday 9am-6pm, Sunday 10am-4pm and matchdays for one hour after the final whistle.
EVERTON TWO STORE
Open Monday to Friday 10am-8pm, Saturday 10am-7pm, Sunday 11am - 5pm and matchdays for one hour after the final whistle.
ONLINE 24 HOURS FROM THE CLUB’S WEBSITE:
https://evertondirect.evertonfc.com/stores/everton/en
The Everton Direct site can be accessed via evertonfc.com and includes online FAQ where you will find customer service contact details and information on the returns and refunds, tracking your order, sizing and much more.
RETAIL SERVICE, FEEDBACK AND COMPLAINTS
Should you have a question, query, feedback or complaint relating to an item purchased within one of the City Stores or via the online store.
In the first instance you should contact a member of the Retail Customer Service team.
Email address: customerservices@evertondirect.evertonfc.com
Telephone: +44 (0) 330 100 9878
Standard opening hours: Our opening times are 8am to 8pm Monday-Friday and 9am to 4pm at weekends
Postal Address:
The Everton FC Official Online Store
c/o Fanatics
Greengate
Manchester
United Kingdom
M24 1FD
