Auto Cup Scheme

Terms and Conditions of the Auto Cup Scheme

1. You will receive written notification prior to the start of the season confirming the matches for which you have applied.  Receipts will not be issued on a match to match basis.
2. Where possible, the Club will endeavour to notify you of prices/payment dates at least 14 days prior to the match.  Notification will be given on the Club website at evertonfc.com, in Club publications and in the Everton Fan Centre.  You can also receive details by email by contacting the Everton Fan Centre on 0871 663 1878* with your email address or you can email the details to customer.contactcentre@evertonfc.com.
3. Your Seasoncard will be activated for the home matches unless you are otherwise notified.
4. For away matches you will automatically receive tickets for all the matches for which you have applied, subject to availability.  In cases where the allocation of tickets from the host club is less than the number of Season Ticket holders who have signed up to these matches, a ballot may be implemented, based on previous sales history.
5. You are not permitted to cancel single matches.  You are however, entitled to cancel your entire participation in the appropriate scheme, but you will not be permitted to re-apply during that same season.  Cancellations must be made in writing to the Everton Fan Centre no later than 5 working days prior to the date of the next chargeable game.  Where tickets have already been issued, they should be returned with the written cancellation notice.
6. Change of payment details, including expiry date, MUST be communicated in writing to the Everton Fan Centre as soon as they become known.  Any failed payments resulting from changes in payment details not communicated to the Club will be subject to an administration charge of £10.
7. Where possible, you will be notified in writing with regard to any failed payments within 7 days of the payment date.  Failed payments will result in non-entry to the game and will be subject to an administration charge of £10.  Failure to resolve payment will result in exclusion from the scheme.  Participation in the scheme will be cancelled in the result that two failed payments occur.
8. You cannot join the Autocup scheme after 31 October 2011.
9. Everton reserves the right to cancel participation in the scheme at any time.
10. In order to comply with competition regulations, for home games some Season Ticket holders may require to be relocated.  In this event, the Club will endeavour to locate you to the nearest available seat (subject to availability).
11. Please note that the Club will not be responsible for tickets lost in the post and under no circumstances will replacement tickets be issued.  You can elect to have your away  tickets for these matches delivered by registered post for £5 per match - complete the relevant section of the renewal form online, or the AutoCup Scheme application attached to the Season Ticket confirmation.