Everton Football Club Privacy Policy Highlights

This page summarises the key highlights from our Privacy Policy. For more information, please read our full Privacy Policy.

1. PERSONAL INFORMATION COLLECTED

a) In order to provide you with the products or services you request we (Everton FC and its affiliates) may collect, store and use personal information you have disclosed to us via our website, telephone conversations, emails, written and verbal communications and CCTV recorded images.
b) We may, for example, keep a record of your name, address, email address, date of birth, telephone number and credit or debit card details. We may also record details of any disability or health needs you may have at the time of booking an event or service which will take place at our stadium or any of our other premises to help ensure your safety.
c) We may supplement the information that you provide with other information that we obtain from our dealings with you or which we receive from other organisations, e.g. our commercial partners.
d) Like other websites, information and data on the Everton websites may, with your consent, be collected using standard technology called ‘cookies' that allow us to recognise you, customise your experience, and serve appropriate advertisements; please read our Cookies Web Page for full details of the type of cookies we use, why and how we obtain your consent to use them.
e) We will retain and maintain your information for as long as we have a relationship with you; once that has ended we will retain your information in accordance with our retention schedule and it will then be deleted and destroyed.

By using this website and giving your information to us, you indicate your consent to us and our commercial partners collecting and using your personal information in accordance with the terms set out in this policy.

We have incorporated a ‘Children's & Young People's Privacy Policy' into this general Privacy Policy which applies to those under 18 years of age; see our full ‘Privacy Policy Section 7' for further details.  

2. USES OF PERSONAL INFORMATION

We use the information you provide:

a) To create an individual profile for you so we can understand and respect your preferences and provide you with a personalised browsing experience when using Everton websites.
b) To administer and provide products or services you request.
c) For general record keeping purposes.
d) To carry out market research so that we can improve the products and services we offer.
e) To track activity on our website.
f) For fraud screening and prevention purposes.
g) To help ensure the health and safety of both staff and customers on our premises.

We do not sell, rent, or otherwise provide personally identifiable information to third parties without your consent except where it is necessary to carry out your instructions (to process your payment information, for example).

Please note that in order to fulfil your requests for paid services we share your payment information with our payment processor; see our full ‘Privacy Policy Section 6' for further details.  

3. YOUR INFORMATION CHOICES

You can:  

a) Review, enhance or edit your personal information through your personal profile page;
b) Choose whether to be contacted/receive information from us and/or our commercial partners via a number of different ways including post, telephone, text/video/picture message, fax or email;
c) Choose whether to opt out of being contacted/receiving information from us and/or our commercial partners;
d) Post information on Everton websites including chat rooms, forums, message boards, news groups etc.
e) Request a copy of the information we hold about you for which we are entitled to charge an administration fee, currently £10.00;
f) Request that any inaccurate information be corrected;
g) Tell us to close your account.

4. YOUR OBLIGATIONS TO OTHER USERS

a) Do not use your access to the Everton websites to spam, abuse or harass other users (including staff) or otherwise breach our Terms & Conditions governing the use of Everton websites.

5. OTHER IMPORTANT INFORMATION

a) Be aware that any information that you choose to post on our chat rooms, forums, message boards, news groups, etc becomes public information and you should always be careful when deciding to disclose your personal details as part of that information. Everton Football Club cannot be held responsible for how any such information is subsequently used.
b) This privacy policy only applies to Everton Football Club operated websites. It does not cover third party websites, including commercial partners, advertisers and content partners, to which the Everton websites may provide links; you are strongly advised to read the privacy statements on any other website you visit.
c) When you purchase any products or services from us you consent to us providing your relevant personal and financial information to those third parties necessary to process your transaction.
d) We may monitor or record telephone calls made to us/from us and we may also monitor and record CCTV images for the purposes of public safety and crime prevention.
e) If we have to transfer your information outside of the European Union then we will take all reasonable steps to ensure that your information is protected in accordance with this privacy policy.
f) Everton Football Club and its associated businesses takes all reasonable steps to comply with its obligations under applicable data protection and associated legislation including, but not restricted to, Data Protection Act 1998 and Privacy & Electronic Communications Regulations 2003.
g) Everton Football Club is registered as a data controller in the United Kingdom and our registration numbers are: Everton Football Club Company Z5476849, Everton in the Community Z2285226 and Everton FC Development Associates Z1667225.
h) In order to maintain high standards our policies and procedures are under constant review which may lead, from time to time, to revisions to our security and privacy policies. Any changes shall be notified to all users via the Everton websites. This policy was last updated on 28/08/2012.

6. SECURITY

a) We take the security of your personal information very seriously and it is secured in accordance with current legislative requirements, industry standards and technology.
b) However, since the internet is not a 100% secure environment, we cannot ensure or warrant the security of any information you transmit to us; nor can we guarantee that information may not be accessed, copied, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
c) You are responsible for maintaining the secrecy of your unique password and account information and for controlling access to your profile at all times.

7. HOW TO CONTACT US

Please contact us using the details below if you wish to discuss any aspect of this Privacy Policy:

Data Manager
Everton Football Club
Goodison Park
Liverpool L4 4EL
Tel: 0871 663 1878*
Email: CRM@evertonfc.com

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