Troubleshooting

A few tips for users watching tonight's Philadelphia Union game.

Everton take on Philadelphia Union tonight in the first game of the Club's US tour - and the only place to watch the action LIVE is on evertontv.

As with all of the Club's pre-season fixtures, the match is available exclusively on evertontv as a pay-per-view event. Tonight's match is priced at £4.99 and users can order the event by clicking here.

As is always the case with online video delivery solutions, a minority of users may encounter issues relating to the video playback. For details of the minimum system requirements required to utilise the evertontv service please click here.

The video solution on evertontv is provided by Microsoft Silverlight. Click here for details of supported browsers and additional Silverlight information that may help you if you have encountered any difficulties.

In order to order the fixture you must be a registered user of evertonfc.com. If you are already a registered user, you simply have to log-in and follow the on-screen purchase instructions.

On occasion, a browser's cache can lead to problems with logging-in. If you encounter this problem the first step should be to clear the cookies on your browser and restart the browser.

The 'Internet Options' in your browser should enable you to do this. However, if you have any difficulties locating this or if you encounter any other problems online when viewing tonight's live stream, please visit the FAQs section of evertontv (click here) or, alternatively, email: support.evertontv@evertonfc.com to receive guidance from the 24 hour technical helpdesk.