Away Fan Guide: West Brom

STADIUM ADDRESS

West Bromwich Albion Football Club

The Hawthorns
Birmingham Road
West Bromwich
B71 4LF

TICKETS

Tickets for this fixture are sold out and supporters are advised not to travel unless they are in possession of a valid match ticket.

No ticket upgrades will be available on the day of the fixture.

The Fan Centre will be open until Saturday 23rd December from 9am-3pm to deal with any ticket enquiries. Please call the Fan Centre and speak to one of our advisors on 0151 556 1878.

Please be advised with it being our Boxing Day fixture to check you have your tickets prior to matchday.

The Fan Centre will re-open 27th December and resume normal working hours 8am-6pm.

HOW TO GET TO THE HAWTHORNS

Please be advised to check all travel routes prior to traveling the game due to any unforeseen travel circumstances.

By Road:

From M5 junction 1, and West Bromwich take the A41 East, sign posted Birmingham City Centre. The stadium is visible immediately after the motorway island is cleared, and stands about 600 metres to the Birmingham side of junction 1.

From Birmingham follow the A41 West towards the M5 junction 1. The stadium will be located on your left-hand side.

By Train:

The Stadium is accessible from the Hawthorns train and Metro station only. Take the national train line into New Street, Birmingham, and change for a local train or Metro to The Hawthorns from Snow Hill, Birmingham, which is a five-minute walk from the main station.

Further details on all forms of public transport can be found at 
http://www.networkwestmidlands.com


PARKING

There is not an official car park for away supporters to use on the day; however, there are numerous car parks available around the stadium, of which many are operated by private businesses.

Within close proximity are East End Foods (Birmingham Road), ECP (adjacent to The East Stand) and former Pipe Centre (Adjacent to McDonalds).

Away fans are encouraged to park on the east side of the stadium adjacent to Middlemore Road to ensure a smooth exit after the game.


Away Supporters’ coaches are parked in Middlemore Road, 250 meters away from the away turnstiles.

STADIUM

All away fans are situated within the Smethwick End Stand (south).

All fans should access the stadium via the ramp on Middlemore Road. This will be the way in which all supporters will leave after the match.

Disabled supporters should access the stadium via the designated entrance between the Smethwick End Stand and West Stand on Halfords Lane.

Turnstiles are open 90 minutes before kick-off and supporters are advised to arrive to the stadium as early as possible to avoid any queuing on entry into the stadium. There will be searches and pat-downs on entry into the away end. Please be advised to travel light.

Accessible info:

Further details on accessible information can be found via visiting this link: https://www.wba.co.uk/siteassets/documents/pdf/wbafc-access-statement-oct-2017.pdf

FOOD AND REFRESHMENTS

Fanzone welcomes both home and away fans.  Where there will be food and drink available inside.

Away supporters have access to kiosks within The Hawthorns, providing refreshments (including hot food).

Alcohol will be available on the concourse. This decision will be monitored and service can be stopped at any point on the day of the game.

McDonalds is located a matter of seconds away from The Hawthorns.

The Vine Pub (Postcode: B70 6RD), located a short 15 minute walk away from The Hawthorns and is normally popular for both home and away fans.

The Royal Oak Public House (Holyhead Road, Hansworth) will accept visiting supporters.

SAFETY ANNOUNCEMENT

Everton Football Club does not condone the use of pyrotechnics under any circumstances. Any fan found using them will be subject to action by the Club and the Police. Being convicted of using a pyrotechnic could also result in a jail sentence. As a Club, we will also impose an indefinite ban on anyone caught using pyrotechnics.

As well as the risk of a ban or conviction, the devices have a serious effect on others, particularly those with breathing difficulties and the disabled who cannot easily get away from the smoke.

We have noticed an increase of persistent group "bouncing" and "throwing of items", including beer and items being thrown into the air. This has happened at both home and away games.

Although it has only involved a small minority of fans, it has resulted in both the Club and the Police receiving complaints from supporters who have become soaked in beer or have been hit by items thrown. This is anti-social behaviour and people should not have to put up with this. As a consequence, both the Club, Merseyside Police and supporters' groups have discussed how this should be addressed.

Firstly, both the Club and the Police want to make it clear that we want ALL our supporters to enjoy their day and we understand that this may include singing and and element of "bouncing" as a group. However, a decision has been made that should home or away fans participate in the throwing of alcohol or any other items in any area of the stadium, they will be dealt with by Match Day Stewards with the full support of Merseyside Police Offiers. This could culminate with an ejection from the ground or potentially an arrest, dependent on the specific circumstances.

This season, you will see more stewards and Police Officers on concourses, who will provide early advice should a situation look like it is getting out of control.

Please continue to enjoy the match but we ask that you also consider other suppporters and how they will be affected by your behaviour and we ask for your support in this. Thank you.

Everton Official Club Contact for this fixture:

Club Supporter Liaison Officer Rachel Meikle, will be available on the day of the game until kick-off via rachel.meikle@evertonfc.com or 07583189399.

A team of Everton Stewards will also be in operation at the Stadium and will be on hand to help with any issues.

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