Away Fan Guide: Manchester City

@Everton

STADIUM ADDRESS

Manchester City
Etihad Stadium
Manchester 
M11 3FF
8pm kick-off

TICKETS 

This fixture is now sold out and supporters are advised not to travel unless they are in possession of a valid match ticket. No ticket upgrades will be available on the day of the fixture. 

If you have any ticketing enquiries regarding your match ticket or duplication requests, please contact our Fan Centre as you will need a valid match ticket for entry. It is important that you have purchased, and are in possession of, the correct ticket and that it is activated to allow you access into the stadium.  

Everton’s Fan Centre will be open from 8am until 6pm on the day of the game. To get in touch, please call 0151 556 1878.

The game kicks off at 8pm and supporters are kindly asked to arrive at the turnstiles as early as possible to avoid delays getting into the stadium for kick-off. 

AWAY TICKET OFFICE INFORMATION

There is a dedicated ticket office for visiting supporters. This is located adjacent to the visiting entrances in the South Stand and will be open two hours prior to kick-off.

Children under 14 must be accompanied by an adult (over 18) when attending a match at the Etihad Stadium. You are advised to carry photo ID to prevent any issues entering the stadium.  

Supporters with any questions or queries relating to their match ticket should also visit the South Stand Ticket Office. It is expected to be busy for this match, so it is therefore strongly advised to visit the ticket office, if needed, at least 45-minutes before kick-off. 

Man City’s Event Service Support Team will also be located outside the visitors end.  hey will endeavour to resolve your issue at this point but there may be occasions where you will be directed to the South Stand Ticket Office.

VISITING SUPPORTER STADIUM ACCESS

The visitors section is located in the South Stand of the Etihad Stadium. Turnstiles open 90-minutes before to kick-off.

To ensure that you enter the stadium via the correct entrances, Manchester City has implemented an additional soft ticket check upon arrival. Depending on seat location, use the following entrances;

• Entrance L1 is for visiting supporters located on Level 1
• Entrance L2 is for visiting supporters located on Level 2
• Entrance L3 is for visiting supporters located on Level 3

Access information for disabled supporters is available at mancity.com/access

FLAGS ON LEVEL 2

An LED display is installed on the second tier of the Etihad Stadium to enhance the match day experience for fans inside the stadium.  This means it is not possible to hang flags over Level 2. 

Supporters attending this match are advised to arrive no later than 45-minutes prior to kick off and not to bring any bags unless essential. All bags will be searched, in accordance with Manchester City’s regular matchday security procedures, which may cause a delay in entering the stadium. 

TRAVEL AND PARKING 

BY CAR

Etihad Stadium lies east of Manchester City Centre, accessible using either the A635 or A62. The A665 runs north-to-south and connects these roads, and the stadium can also be reached using Pollard Street and Merrill Street, which merges into Ashton New Road.

Main Roads: 
From North: A6010, M60; passing Oldham and Bury.
From South: M6, M56, M60; passing Knutsford and Stockport.
From East: M62, A628, passing Huddersfield and the Peak District.
From West: M62, passing Warrington and Sale.

Parking:
Pay-on-the-day car parking is available on site in the Blue Car Park G & H, accessed from Alan Turing Way (Gate 2). Coach parking is available in the Grey Car Park C & D, accessible via Ashton New Road (Gate 7).
Parking prices are as follows*: 
Motorbike – no charge
Car - £10 
Minibus and Coach– no charge
Both the coach and car parks will be open three hours before kick-off on the day of the match. All items are left entirely at your own risk. 

*All prices are correct at time of publication and any changes will be clearly displayed on the day.

Please note: a ticket check may be carried out upon arrival for all supporters on coaches. Any supporters that do not have tickets will be advised to leave the Etihad Campus. No alcoholic drinks are allowed on-site
and any items found will be confiscated. Anyone found in possession of drinks, drugs or items that may be used as a weapon may be arrested. Supporters are also advised to carry personal ID at all times.

Accessible parking:
A number of accessible car parking spaces are made available to visiting supporters. Manchester City will advise the opposing clubs Disabled Liaison Officer and/ or a member of their Ticketing Team with regards to the number of bays available and any qualifying sales criteria. All items are left entirely at your own risk.

Off-site parking:
There are a number of satellite car parks around the stadium, with prices displayed at the point of entry. The Club does not endorse these car parks and all items are left entirely at your own risk. Manchester City Football Club advise all supporters to use the car parks detailed above.

Road closures:
Please note that a road closure operates immediately after the match to allow pedestrians to leave the Etihad Stadium safely. This is in place for approximately 20-25 minutes after the match.

Resident Parking:
A resident parking scheme is in place in the streets around the Etihad Stadium and this is strictly enforced and identified through on-street signage. Please do not park in these areas as you will be fined and your vehicle may be clamped or removed. Please respect the needs of local residents. Matchday parking at ASDA, adjacent to the stadium, is available, however this is not managed or endorsed by Manchester City. Penalties will be imposed for the misuse of this car park.

BY RAIL

Ashbury’s Station (ABY) (M12 5BY) is a 15 minute walk from the ground and provides Northern Rail services to Manchester Piccadilly, Hadfield and New Mills Central. 

Directions to the ground: Turn left out of the station, walk along the road and the stadium will be on your left.

Manchester Piccadilly (MAN) (M60 7RA) is a 35-minute walk from the ground and provides Virgin Trains services to London, via Stoke-on-Trent and Crewe. 

BY TRAM/METROLINK

Etihad Campus, East Manchester line is a two-minute walk away. Tickets must be purchased prior to travel and machines are located on every platform. The consumption of Alcohol is strictly forbidden on the Metrolink.

BY BUS

Routes 53, 188, 216, 217, 231 all serve Etihad Stadium, some from the city centre and others from surrounding areas. 

FOOD AND REFRESHMENTS

They are available on-site however they do not allow refreshments to be brought in to the stadium. There are a number of concessions located inside and outside the stadium. These include the option to purchase hot and cold drinks and an array of food including burgers, hotdogs and pies. There is also an assortment of confectionary items available. 

Please note: supporters are not allowed to drink alcohol in any marked (dark blue) area of the concourse (i.e. in view of the pitch).

There is a street drinking prohibition in place for all alcoholic drinks and the police will confiscate all items, including any unopened bottles and cans. The stadium operates a rigorous ‘Challenge 25’ alcohol policy, so ID will be required if the purchaser looks under 25.

SAFETY ANNOUNCEMENT

Everton Football Club does not condone the use of pyrotechnics whatsoever those found using them either home or away will be subject of action by the Club and the Police.  Being convicted of using them could also result in a jail sentence that is how seriously the matter is being treated by courts across the country.  As a Club we would also impose an indefinite ban on anyone caught using pyrotechnics. 

Apart from the risk of a ban or conviction the devices have a serious effect on others, particularly those with breathing difficulties and the disabled in wheelchairs who cannot easily get away from the smoke.

We have noticed an increase of persistent group “bouncing” and “throwing of items”, culminating in beer and items being thrown in the air. This has happened on both home and away games and would stress has only involved a very small minority of fans.  

This has resulted in both the Club and the Police receiving complaints from supporters who have become soaked in beer or been hit by items thrown. As we are sure you will agree this is anti-social behaviour and people should not have to put up with this. As a consequence, both the Club, Merseyside Police and supporter’s groups have discussed how this should be addressed.

Firstly, both the Club and the Police want to make it clear that we want ALL our supporters to enjoy their day and we understand that this may include singing and an element of “bouncing” as a group. 

However, a decision has been made that should home or away fans participate in the throwing of alcohol or any other items in any area of the stadium, they will be dealt with by Match Day Stewards with the full support of Merseyside Police Officers. This could culminate with an ejection from the ground or potentially an arrest, dependent on the specific circumstances.

This season, you will see more stewards and Police Officers on the concourse, who will provide early advice should a situation look like it is getting out of control.

Please continue to enjoy the match but we ask that you also consider other supporters and how they will be affected by your behaviour and we ask for your support in this.

Thank you.

OFFICIAL CLUB CONTACT

Supporter Liaison Officer Rachel Meikle, will be available to help with any queries on the day of the fixture up until kick-off via email: rachel.meikle@evertonfc.com or by calling 07583189399

A team of Everton Stewards will also be in operation at the Etihad Stadium and will be on hand to help with any issues.



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