Ahead of the opening day of the Premier League season, Everton undertook a number of renovations throughout Goodison Park to improve the matchday experience for disabled Evertonians and visiting fans.
Accessible toilets within the stadium have been refurbished and are now fitted with radar keys, and the Club are asking those who need to use these facilities to ensure they bring their keys with them on matchdays.
Large-print hand-held menus and allergy information are available on request at all kiosks including the lower level counter kiosk in the Park End Stand. Following a successful trial in the Park End last season, the Club has introduced a new waitress service throughout the stadium for disabled supporters within the wheelchair seating areas. The new service will see supporters able to place an order for food on arrival, which EDSA Stewards and Sodexo staff will deliver at, half-time.
All renovations and refurbishments have been undertaken following consultations with Everton Disabled Supporters Association members and feedback received from both home and visiting disabled fans. Further improvements will be made throughout the season to facilities and services to ensure that we are inclusive and accessible to all.
Michelle Kirk, the Blues’ first Disability Access Officer – the first position of its kind across the entire Premier League – has led the work and her role sees her provide assistance to disabled supporters to ensure they have a trouble-free, enjoyable experience at Goodison Park.
Michelle’s role also sees her working to ensure that, by 2017, the Club’s facilities and provisions are fully in line with the Accessible Stadia Guidance. The appointment of the Premier League’s first Disability Access Officer is part of the Club’s ongoing commitment to equality and diversity. In 2016 Everton were awarded the Premier League Intermediate award for Equality and Diversity and have since made a commitment to pursue the Advanced Award.
Michelle can be found around the stadium at every home game as a point of contact for any queries, issues, suggestions or feedback and is identifiable from her branded Disability Access Officer high visibility jacket. Alternatively please contact Michelle via email at firstname.lastname@example.org or 0151 530 5261.