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Stoke City (H) Fri 26 Dec 2014, 15:00, Barclays Premier League

Ticketing Tales: Inside The Box Office

by Matthew Gamble @efc_mattgamble

The Everton Fan Centre is open every day of the week to service Blues fans' needs.
 
Each day up to 20 dedicated staff are on hand to help supporters buy tickets for upcoming home and away games.
 
They can also provide any assistance fans require regarding Season Tickets, away match credits, travel, stadium tours and more.
 
The Fan Centre is manned between 8am and 6pm every weekday, with full opening hours available here.

The box office manager is Linda Prior, a lifelong Evertonian who joined as a box office assistant 20 years ago who has risen through the ranks to her current role.

Linda said: "I started part time for a couple of years and then worked up to full time. I have worked on the window for 13 years, day in day out, serving customers.

"There have been a lot of ups and downs but it is the supporters that keep me here.

"Sometimes you are there to just reassure supporters. I think being an Evertonian helps because you are feeling the same things as the fans.

"It's not just selling tickets – fans could have any question in the world and more than likely they will phone the box office to get an answer. And we are only too happy to oblige."

Everton's box office manager Linda Prior

Supporters wanting to buy tickets for upcoming games should visit the Park End box office window, where Fan Centre staff will help facilitate ticket sales.
 
Those Evertonians with other ticketing enquiries can visit the positions manned by Linda and her team on Goodison Road.
 
The Fan Centre is also the primary contact point for fans opting to contact the club by phone (0871 663 1878*), with all of the above services also available during the same opening hours.
 
Fan Centre operatives are currently selling tickets to the upcoming home games against Spurs (3 November, 1.30pm), with Liverpool (23 November, 12.45pm) a complete sell-out.
 
"We are always looking to improve the ticket sales process," continued Linda. "Especially with the away games, we are looking to improve all the time and this year we have grown by going online with our away tickets. We are trying to push people online as much as we can and that has gone really well this year."

Indeed, tickets for the next two away fixtures, against Aston Villa (on Saturday) and Crystal Palace (9 November), have already sold out.
 
Fans can also buy tickets from Everton Two, the TicketQuarter or online here.

Goodison Road window

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