Forum discussed Kitbag and suggested that advertising which featured Everton was not as prevalent as with other football clubs.
ACTION - Issue to be raised with Kitbag and reported back to Forum.
Forum discussed 188Bet incentive to receive a replica Everton shirt in season ticket brochure. There have been issues encountered in receiving the shirt and 188Bet website states that the offer is now closed.
ACTION - Issue to be raised with 188Bet and reported back to Forum.
Forum questioned why there were issues with season tickets at the first game of the season. It was confirmed that there were a small but nevertheless increased number of problems encountered and this was a rogue ticket issue.
Forum discussed the Clubs' policy on age groups.
ACTION - Policy in-situ is established but will review again to determine whether still appropriate or could be improved upon.
ACTION - Fan centre to advise whether this is a turnstile, ticket, ongoing or one-off issue.
Forum raised issues encountered by regular away travellers joining a Supporters' Club and whether the Supporters' Club is affiliated.
ACTION - Marketing team to check that information is up to date on the website.
ACTION - Forum to advise which Supporters Clubs are not accepting away travellers.
Forum enquired why the Club did not have any 7.45pm kick-off for evening matches. It was confirmed that times were moved to coincide with television requirements. However, the Club appreciates that this decision was taken over ten years ago.
ACTION - Club will consider the possibility and implications of earlier evening kick off.
Next meeting: 13th October 2011