Pre-Season Live FAQs

How do I watch games?

Games are available to Official Members, Season Ticket holders and Lounge Members. To purchase a membership for £30, click here. Games are also available on a match-by-match basis for £3.99 per game. Becoming an Official Member is the most cost effective way of viewing the games and also gets you access to a host of other benefits, including ticketing priority and exclusive content. If you are already a member, please login with your usual credentials.

When can I watch games?

Kick-off times are as follows. Games will be available on demand after the game.

All times are in BST.
 
ATK Irdning v Everton – 14 July - 16:00
Bury v Everton - 18 July - 19:45
Lille v Everton - 21 July - 20:00
Porto v Everton - 22 July - 20:00
Blackburn Rovers v Everton - 26 July - 19:45
Valencia v Everton - 4 August - 15:00 (not available in the UK)

What devices does Everton TV work on?

Everton TV can be accessed across desktop, tablet and mobile devices with updated browsers.

What are the system requirements?

For use of Everton TV your device needs to comply with the following minimum system requirements:

Processor: 2.33GHz or faster x86-compatible processor, or Intel® Atom™ 1.6GHz or faster processor for netbooks;

Memory: 2GB (1GB for netbooks) 128MB of graphics memory.

Operating Systems: Windows 8.1 or later, Mac 9+

Browsers: latest versions of Microsoft Edge, Mozilla Firefox and Google Chrome, Safari; 512MB of RAM (1GB of RAM recommended for netbooks)

Mobiles & Tablets: Operating System: Android 6+, iOS 9

What are the internet connection requirements?

You will require a WIFI or broadband internet connection (DSL/cable or higher) with a minimum download speed of at least 1.2mbps with latency not exceeding 100ms for SD and 4mbps with latency not exceeding 50ms for HD.

I’m having issues with my video feed, what can I do?

In the first instance please report your technical issues to evertontvsupport@streamamg.com who can investigate whether there is a problem with what is being broadcast. If there are no issues at our end we’ll ask you to confirm some details about the device, software and your internet connection. Please note that it is your responsibility to ensure you are using compatible technology ahead of purchasing.

How do I get a refund?

Refunds can only be issued for people who have reported a technical issue during the game that is the fault of us or our providers and cannot be rectified. Please note that if you don’t watch a stream through choice or don’t contact/report a technical issue to customer service during the game we will not issue a refund. Refunds will not be issued for supporters attempting to access via a VPN.

If I am subscribed to evertonfc.com will I automatically be able to view?

No. You’ll need to either become an Official Member or purchase a one-off PPV for the game(s) you’d like to view.

I am a Member/Season Ticket holder/Lounge Member but I can’t log in. What should I do?

Click HERE to go through the forgotten password process.

My feed keeps buffering, what’s wrong?

Is your connection fast enough? Try to stop all current downloads, videos you are watching or torrents and visit speedtest.net. Test your download speed – results should show a minimum of at least 1.2mbps with latency not exceeding 100ms to process streamed content along with usual browsing activities efficiently.

I’m receiving a “media not found” message

The live video player will only be live during a match. If the game has kicked off and you are receiving this message, please contact evertontvsupport@streamamg.com. Please note kick-off times are all listed in BST.

Can I watch a full match replay?

The service includes full match replays.

Will there be commentary to go with the video?

Yes. Our resident commentator Darren Griffiths will be on hand along with a summariser to provide expert analysis and answer questions from viewers.

Can I share my log-in details with my mates?

No. Do not share your login details with any other user. Only one active login per account will be allowed. Sharing your details can result in you being unable to watch the live video.

What do I do to watch on the day of the game?

We recommend you log in here 15-20 minutes before kick-off. (All kick-off times are in BST).

The live video will be available via evertonfc.com/live - look for the links on the homepage of the website.

I don’t live in the UK. Can I still watch the live coverage?

Live coverage is normally available all around the world. This may differ if there is a local broadcaster in your territory. Please note that the Valencia game on 4 August is not available in the UK because of the Saturday afternoon blackout rule.

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