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Posts: 3,251February 18 If you wouldn't mind mate.
A mate of mine put a couple of bets on this afternoon, in the same race, both bets were accepted and paid for. The first bet placed came first, the second nowhere. Here's the problem. When he went to collect his winnings he was told it wasn't in the system, even though he had the receipt. The manager told him he must have been late placing the bet, but the second losing bet was placed 5 minutes later. The manager refused to pay the bet and tried, unsuccessfully, to return the stake.
My mate still has all the slips, is there anything he can do? -
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Posts: 3,251February 18TonyTony said:
The time he placed them should be at the bottom of the betting slip
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It probably is, I think it was probably the managers go to excuse in these situations. -
Posts: 24,216February 18 is it an independent bookies mate or one of the chains??Tonytony is right that the time the bet was placed will be logged on the betting slip.However, if say the bookies were busy, your friend rushed up to place a bet on the dogs and they have maybe been off, then the bookie is with in his rights to offer the stake back and not pay out....If it were on the horses though and had only ran a few yards if it were me i would accept the bet.......but some bookies would not......be hard to get paid if the bookie has taken that stance though mate and i dont think there is a great deal he can do.If its one of the major chains and the bet was accepted and paid for, it automatically goes in the system so just go into another shop of the same chain and claim it in there......
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Posts: 19,516February 18 Love the way bookies think they're outside of the law... basic contractual matter... if he has taken the bet he should honour it and if he doesn't you can sue him for it... and the cost of the claim... to shortcut the process send him a letter requiring the money to be paid within 14 days and if it isn't you will issue proceedings to wind up the company.... that'll **** em up...
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Posts: 24,216February 18 yes mate i know what your saying, but, it's a little more complicated than that......if the bet was placed after the race started then its with in the bookies discretion to void the bet (offering the stake back)....because they have accepted the bet, doesn;t mean they have to pay out........
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Posts: 24,216February 18 you tend to find mate, people who do it, know what they are doing in that respect, so try to pull a fast one.....(not saying deus mate was trying to do this)........if it were me mate, and i thiought some one was doing it or trying to pull a fast one i would offer them their stake back.......and not pay out the bet. BUT, if i knew the person, they were a regular etc, and i knew they had the ticket ready at the counter and there was just a queue, i would take the bet, its a tough one to call really pal.....
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Posts: 19,516February 18 bet was taken from what he says... and paid for.... if he has a slip to show the bet was taken then there is a contract...
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Posts: 19,516February 18 I would add that if a race had started and the bookie took the bet not realising it had started then he might be able to avoid paying out on the basis that a mistake had been made... but if the bookie knowingly took it late then he would still be bound....
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Posts: 24,216February 18OldGoldenVision said:
I would add that if a race had started and the bookie took the bet not realising it had started then he might be able to avoid paying out on the basis that a mistake had been made... but if the bookie knowingly took it late then he would still be bound....
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all the bookie would have to say is, the place was busy, i didnt knowingly take the bet as the race was off......i offered a refund etc....... -
Posts: 19,516February 18 and then its the nightmare of proving it... which is generally enough to put most people off... if you really pushed it then it would probably settle out of court...
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Posts: 3,251February 19 It was Coral's, apparently on the slip there's no time and a message saying something to the effect that the bet hasn't been put on (I wish he'd said that earlier), but they took the money and gave him the slip. Had the horse not won you can be damn sure they'd have kept the money.
I think the best he can do now is post some stuff on their twitter or FB pages and see if he gets a bite. Unless you have any other suggestions mate. Thanks. :) -
Posts: 24,216February 19OldGoldenVision said:
and then its the nightmare of proving it... which is generally enough to put most people off... if you really pushed it then it would probably settle out of court...
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imagine that in court......judge asking 'how much was the bet for'......defendant 'i had 2 quid on a 2's on chance my lord' hahahahahahahahaha -
Posts: 24,216February 19Deus Ex Machina said:
It was Coral's, apparently on the slip there's no time and a message saying something to the effect that the bet hasn't been put on (I wish he'd said that earlier), but they took the money and gave him the slip. Had the horse not won you can be damn sure they'd have kept the money.
I think the best he can do now is post some stuff on their twitter or FB pages and see if he gets a bite. Unless you have any other suggestions mate. Thanks. :)-----------------
more than likely mate......i dont work in corals so i dont know mate, but its qute possible that when the race goes off, their operating system voids all bets that get taken 'after the off'.....frustrating for your mate though.i would probably just email them, explain the situation and im sure they will sort something in, jut say the bet was placed in good faith etc...... -
Posts: 19,516February 19sambo applecart said:
imagine that in court......judge asking 'how much was the bet for'......defendant 'i had 2 quid on a 2's on chance my lord' hahahahahahahahaha
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indeed... but its stuff like that.. where so many bets like that lead bookies to think they're right and can do what they want... even when legally they can't... not the only way in which people get the wrong idea of what the law actually is... -
Posts: 19,516February 19Deus Ex Machina said:
It was Coral's, apparently on the slip there's no time and a message saying something to the effect that the bet hasn't been put on (I wish he'd said that earlier), but they took the money and gave him the slip. Had the horse not won you can be damn sure they'd have kept the money.
I think the best he can do now is post some stuff on their twitter or FB pages and see if he gets a bite. Unless you have any other suggestions mate. Thanks. :)-----------------
well if thats the case he gets a refund end of... and if it had lost then they would still have to refund... although as sam has rightly pointed out... its one thing to be legally entitled to something... and the bookie actually doing what they should... and access to justice is not as easy as Lord Woolf would like to think... -
Posts: 3,251February 19 It was definitely at least 5 minutes before the off as the second bet was a last second thing and that was accepted with the time on it. I'll tell him to contact them and see what they say before doing the twitter and FB thing. Thanks again mate. Apparently it was only £20 odd but it's the principle.
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Posts: 19,516February 19Deus Ex Machina said:
It was definitely at least 5 minutes before the off as the second bet was a last second thing and that was accepted with the time on it. I'll tell him to contact them and see what they say before doing the twitter and FB thing. Thanks again mate. Apparently it was only £20 odd but it's the principle.
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In the context of a bookie???sorry Sam ;-) -
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Posts: 19,516February 19Deus Ex Machina said:
In the context of not letting anyone potentially get one over on you. ;-)
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In that context I would refer the honourable gentleman to the law of the baseball bat... from yer profession I'd assume you are familiar with it... not that I am implying that you do it yourself...
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