evertontv Live FAQs
Six of Everton's pre-season fixtures will be shown on evertontv Live. Here, we try to answer any questions you may have about the service...
Which games are being shown?
Austria Vienna v Everton - 14 July, kick off 5pm
Accrington Stanley v Everton - 17 July, kick off 7.45pm
Blackburn Rovers v Everton - 27 July, kick off 2pm
Juventus v Everton - 31 July - 8pm kick off
Real Madrid/LA Galaxy v Everton - 3 August, kick off TBC
Chelsea/Valencia/Inter/AC Milan v Everton - 6/7 August, kick off TBC
All kick-offs are local times.
What do I need to watch?
You will need a PC, Mac, iPad, iPhone or Android device. We recommend using a broadband connection to view the games. If you can successfully view video on sites like YouTube and BBC iPlayer, then you should have no issues viewing evertontv Live.
How much is it?
A package covering all six games costs £17.99
A package covering the three games in the USA costs £8.99
Each game can be purchased individually for £3.99.
Can I watch on my iPad, iPhone or other device?
Yes. As well as on PC and Mac, it will be possible to watch live pre-season on an iOS device such as an iPhone or iPad. Android devices are also supported, but it is recommended you are running version 4.0 or above.
The USA games kick off in the middle of the night UK time, will there be delayed or on demand showings?
Subscribers can watch highlights of every game they have paid for. We will also be providing the full matches on demand for subscribers to view at their leisure.
I don’t live in the UK. Can I still watch the live coverage?
Yes. The live coverage is available all around the world.
What payment methods are accepted?
The following payment methods are accepted: Visa, Visa Debit and MasterCard.
Will there be commentary to go with the video?
Yes. Our resident commentator Darren Griffiths will be on hand along with Everton legend Graeme Sharp to provide expert analysis and answer questions from viewers.
Can I share my log-in details with my mates?
No. Please do not share your login details with any other user. Only one active login per evertonfc.com account will be allowed. Sharing your details can result in you being unable to watch the live video.
I am worried about the service after having problems in the past.
We have appointed a new, award winning provider for this season's live coverage and are confident a greatly improved service will be on offer.
What do I do to watch on the day of the game?
We recommend you log in to evertonfc.com 15-20 minutes before kick-off. (All kick-off times are local to where the match is being played).
The live video will be shown on http://www.evertonfc.com.
If you have any further queries regarding the evertontv Live service, please email: firstname.lastname@example.org.
Where do I sign up?
You can sign up at www.evertonfc.com/evertontvlive.
I am having issues accessing the stream, what should I do?
We are keen to ensure you enjoy the experience of viewing the match on evertontv and that you encounter no technical difficulties in accessing the stream of the match.
With that in mind, we advise that, if you have purchased a match or have purchased the full pre-season package, you visit this address: http://www.evertonfc.com/livematch before the match and log-in with the evertonfc.com account that you completed your purchase with.
You will see an image that reads "Match Purchased".
If you have purchased tonight's match and you cannot see this image, please email email@example.com with the following information:
- the email address used to log-in to the evertonfc.com account with which the evertontv purchase was made
- the web browser you are using (please go to this address to source this information if you are not sure: http://whatbrowser.org/)
- the version of flash you are using (please go to this address to source this information: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html#main-pars_heading_1)
We would also advise that, prior to a support email response, you visit the same page via an alternative web browser.
I have more questions, who can I contact?
Please email us at firstname.lastname@example.org and we will get back to you as soon as possible.