Terms And Conditions

These terms and conditions (these "Terms"), together with the Club's privacy policy , Ground Regulations and (if you use the Website) website terms of use (this "Agreement"), provide you with information about the Club and set out the legal terms and conditions on which the Club sells you Tickets and governs any use of Tickets. Please note that Season Ticket(s) will automatically renew as set out in clauses 2.8 to 2.15.

Please read this Agreement carefully and make sure that you understand it before buying Tickets and before using any Tickets.

By purchasing Tickets, a Purchaser: (i) certifies that the Purchaser has read, understood and accepted this Agreement; (ii) agrees to be bound by, and comply with, this Agreement; and (iii) agrees to bring to the attention of any Guests, as required below, the terms of this Agreement.

Any use of any Ticket by a Purchaser and/or a Guest is strictly in accordance with these Terms and the Ground Regulations. By entering the Stadium, a Purchaser and/or Guest certifies that they have read, understood and accepted the terms of this Agreement and agree to be bound by and comply with them.

1. ISSUE OF TICKETS AND ELIGIBILITY

Purchase of Tickets

1.1 The price payable for each Ticket shall be as set out on the Website or as otherwise notified by the Club at the time of purchase. All prices are inclusive of VAT.

1.2 When the Purchaser submits an application, the Purchaser is offering to buy Tickets at the fee stated in accordance with Clause 1.1 which, if accepted by the Club, will result in a binding contract. It is therefore important that the Purchaser reads and accepts this Agreement before submitting their order.

1.3 The fee for each Ticket is payable by the Purchaser to GPSL, a group company of the Club.

1.4 With regards to an online order:

(i) once the Purchaser has completed their order, the Purchaser will be asked to confirm that it is correct. If it is not, the Purchaser can amend or cancel the order before submitting it. It is the Purchaser's responsibility to ensure the order is correct before submission. Payment will be taken when the Purchaser clicks the ‘confirm’ button (or equivalently marked button). This does not indicate the Club’s acceptance of the Purchaser's offer, and the Purchaser will be refunded in the unlikely event that the Club refuses the offer;

(ii) the Club will send a confirmation email on receipt of the Purchaser's order. This is not an acceptance of the Purchaser's offer, but an acknowledgement that the Club has received the order and that the Everton Box Office is processing it; and

(iii) the contract between the Club and the Purchaser will be formed when payment is received in full by GPSL (or, if payment is in instalments, upon receipt by GPSL of the first instalment).

1.5 If the payment method or details are declined when GPSL attempts to retrieve payment for any Tickets or any other associated fees, the Club will use reasonable endeavours to contact the Purchaser (using the contact details provided by the Purchaser to the Club in their application) to arrange payment. The Stadium’s access control system will not permit the Purchaser and/or Guests attempting to use the affected Tickets entry to the relevant Match(es) until sufficient payment is received.The affected Tickets may be cancelled if the Club is not successful in contacting the Purchaser having made reasonable attempts to do so and the Purchaser has not contacted the Club and the Purchaser will be liable to the Club for any bank, other administrative charges and/or expenses incurred by the Club and/or GPSL as a result of any failed attempted payments.

1.6 Once a Ticket has been purchased in accordance with Clause 1.4, this Agreement shall remain in full force and effect (unless terminated earlier in accordance with the terms of this Agreement):

(i) for Season Tickets, until the end of a Season after which the Season Ticket is not renewed under Clauses 2.8 to 2.15 (inclusive); and

(ii) for Match Tickets, until the end of the day on which the Match is played,
(the "Agreement Term").

1.7 All Tickets (including each Season Card) shall remain the property of the Club at all times and must be produced together with evidence of the Purchaser's (or Guest's) identity if required to do so by any official, steward or employee of the Club or any police officer. The Club reserves the right to require the immediate return of a Ticket at any time.

1.8 Whilst the Club makes every effort to ensure that pricing and ticketing information provided on, but not limited to, the Website or any other literature or by a sales representative is correct at all times, errors may occasionally occur. If the Club discovers an error in the price or nature of the Ticket(s) the Purchaser has ordered, the Club will endeavour to inform the Purchaser as soon as possible, and give the Purchaser the option of reconfirming the Purchaser's order at the correct price/ specification (and paying the difference in price to GPSL, if applicable), or cancelling it. If the Club is unable to contact the Purchaser, it will unfortunately have to treat the order as cancelled. If the order is cancelled, a full refund will be provided via the payment method used to purchase the Ticket.

1.9 Once purchased, the Purchaser is not entitled to cancel or change their Ticket(s) (save that a Concession Ticket may be upgraded on payment of the applicable supplement) because the rights of cancellation under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 do not apply to this Agreement. However, if the Purchaser is a consumer then the Purchaser has legal rights if the Club does not comply with its obligations in these Terms with reasonable care and skill. Advice about the Purchaser's legal rights is available from the local Citizens' Advice Bureau or Trading Standards Office. Nothing in these Terms will affect these legal rights.

Eligibility to purchase Tickets

1.10 Tickets (save for those expressly referred to as being located in the Away Fans Area of the Stadium) are for the use of supporters of the Club only. By applying for a Ticket (other than in the Away Fans Area of the Stadium), and/or using the same, the Purchaser confirms that they are supporters of the Club and will only allow Guests who are also supporters of the Club to use such Tickets.

1.11 Tickets in the Home Fans Area are available for purchase by Home Fans only. Tickets in the Away Fans Area are available for purchase by Away Fans only.
1.12 If the Purchaser purchases a Match Ticket for a seat located in the Away Fans Area of the Stadium, the Purchaser will not be permitted to transfer it for a seat located in the Home Fans Area of the Stadium and vice versa (regardless of whether the Purchaser is asked to leave that section of the Stadium and/or where there is space in the opposing area).

Terms applying to the Purchaser and Guests

1.13 A Ticket Holder may be required at any time whilst at the Stadium to deliver up the Ticket Holder's Ticket for inspection by the Club and to prove that the Ticket Holder is the Purchaser of the Ticket or a Guest in accordance with Clause 5.3 or 5.4.

1.14 To access the Stadium, the Ticket Holder must present the Ticket at the turnstile reader as directed by the turnstile operator. Admission will be refused to any person who attempts to use the same Ticket on more than one occasion at the same Match, or use a Ticket which has been cancelled.

1.15 A Match Ticket does not grant the Ticket Holder priority in respect of tickets for other Matches or any other events at the Stadium or in relation to any other stadium and a Season Ticket does not grant the Ticket Holder priority in respect of tickets for Matches not included in that Season Ticket or any other events at the Stadium or in relation to any other stadium.

1.16 The Club may from time to time create images and/or audio-visual video footage of the Ticket Holder attending the Stadium. The Club owns all rights in such images and footage and shall be entitled to use the same for the purpose of: (i) promoting the Club and its commercial partners; and (ii) any other commercial activity, provided such use does not intentionally harm the reputation of the relevant individual whose image is used.

1.17 Save as set out in Clause 1.18 below, the Ticket Holder shall not capture, log, record, transmit, play, issue, show or otherwise communicate (by digital or other means) any Material in relation to the Match, any players or other persons present in the Stadium, nor may the Ticket Holder bring into the Stadium or use within the Stadium (or provide to, facilitate or otherwise assist another person to use within the Stadium) any equipment or technology which is capable of capturing, logging, recording, transmitting, playing, issuing, showing or otherwise communicating (by digital or other means) any such Material. Any person acting in breach of this provision may have such equipment or technology confiscated and/or will be required to deliver up any tapes, films, disks, memory cards, memory sticks or other recordings of the Stadium (and all copies thereof) in whatever form, to the Premier League and/or the Club and the copyright, database right and all other rights, title and interest in and to all Material is hereby assigned to the Premier League and the Club, including by way of present assignment of future copyright pursuant to section 91 of the Copyright, Designs and Patents Act 1988. The Ticket Holder further agrees (if and whenever required to do so by the Premier League and/or the Club) to promptly execute all instruments and do all things necessary to vest the right, title and interest in such rights to the Premier League and the Club absolutely and with full title guarantee.

1.18 Mobile telephones and other mobile devices are permitted within the Stadium provided that: (a) they are used for personal and private use only (which, for the avoidance of doubt and by way of example only, shall not include the capturing, logging, recording, transmitting, playing, issuing, showing, or any other communication of any Material for any commercial purposes); and (b) no Material that is captured by a mobile telephone or other mobile device may be published or otherwise made available to any third parties including, without limitation, via social networking sites.

1.19 The Ticket Holder is responsible for the security of the Ticket Holder's belongings and property whilst at the Stadium. The Ticket Holder is advised that large bags will not be allowed into the Stadium and the Club does not provide storage facilities for such bags or similar items.

1.20 Save for official Club merchandise and/or other football-related clothing worn in good faith, the Ticket Holder shall not bring into, use, wear or display within the Stadium any sponsorship, promotional or marketing materials.

1.21 The Ticket Holder shall not offer or distribute (either for free or for sale) within the Stadium any consumer article or commercial product of any nature.

1.22 The Club reserves the right to refuse admission to, or eject from, the Stadium any person who fails to comply with these Terms and/or the Ground Regulations and any such person shall become a trespasser immediately upon such failure to comply with these Terms and/or the Ground Regulations.

1.23 Save for Away Fans, any attempt by the Ticket Holder to gain access to the Stadium wearing or carrying apparel that demonstrates support for the Opposing Team may result in admission being refused or the Ticket Holder being ejected from the Stadium and in such circumstances no refund or alternative seat will be offered.

1.24 The Club does not guarantee that the team for any particular Match will necessarily only be selected from the Club's regular First Team players.

1.25 The issue of Tickets by the Club and subsequent access to the Stadium for Ticket Holders is subject to the rules and regulations of the Football Authorities.

2. SEASON TICKETS

2.1 This Clause 2 sets out the specific provisions applicable to the purchase and use of Season Tickets. In particular, note that full Season Tickets automatically renew as set out in Clauses 2.8 to 2.15.

Use of Season Tickets

2.2 A full Season Ticket provides access to all Home Matches played by the Club in the Premier League during the relevant Season. A half Season Ticket provides access to the Home Matches specified during the order process played by the Club in the Premier League during the relevant Season.

2.3 If the Purchaser purchases a Season Ticket by direct debit, failure to complete any payments by the due date for payment may result in cancellation of that Season Ticket and no refunds shall be made in respect of services already provided to the Purchaser (or the Purchaser's Guests) by the Club.

2.4 The Purchaser may not downgrade the Purchaser's Season Ticket but may upgrade the Season Ticket for any particular Match at the discretion of the Club. The Club will typically allow upgrades of the following types: (a) a Kid to a Junior, Young Adult (18 – 21), Young Adult (22 – 24) or Adult; (b) a Junior to Young Adult (18 – 21), Young Adult (22 – 24) or Adult; (c) a Young Adult (18 – 21) to a Young Adult (22 – 24) or Adult; or (d) a Young Adult (22 – 24) to Adult. Upgrade prices will be calculated in accordance with the individual Match Ticket price minus the pro-rata amount paid when purchasing the discounted Season Ticket. If the Purchaser is found guilty of abusing the foregoing, the Purchaser will have their Season Ticket withdrawn. For the purposes of this Agreement: (i) a “Kid” is defined as a person aged 10 or under on 1 September falling on or around the start of a Season in respect of which the Ticket(s) was purchased for that Season; (ii) a “Junior” is defined as a person aged between 11 and 17 years (inclusive) on 1 September falling on or around the start of a Season in respect of which the Ticket(s) was purchased for that Season; (iii) a “Young Adult (18 – 21)” is defined as a person aged between 18 and 21 years (inclusive) on 1 September falling on or around the start of a Season in respect of which the Ticket(s) was purchased for that Season; (iv) a “Young Adult (22 – 24)” is defined as a person aged between 22 and 24 years (inclusive) on 1 September falling on or around the start of a Season in respect of which the Ticket(s) was purchased for that Season; (v) an “Adult” is defined as a person aged between 25 and 64 years (inclusive) on 1 September falling on or around the start of a Season in respect of which the Ticket(s) was purchased for that Season; and (vi) a “Concession” is defined as a person who is aged 65 years or older on 1 September falling on or around the start of a Season in respect of which the Ticket(s) was purchased for that Season.

2.5 Any person entering the Stadium using an ineligible Season Ticket will have their Season Ticket withdrawn and no refund will be given in respect of remaining Matches. The Club reserves the right in such cases to pursue a criminal prosecution and/or a civil remedy.

2.6 For Matches not included within a Season Ticket, the Club cannot guarantee that a Family Enclosure will be in operation. For any Ticket Holder that is 16 years old or under, their parent(s) and/or guardian(s) are responsible for their actions, conduct and compliance with these Terms and the Ground Regulations.

2.7 The Purchaser must promptly notify the Everton Box Office in writing of any change of their address or other contact details.

Automatic renewal of full Season Tickets

2.8 The Club shall automatically renew the Purchaser's full Season Ticket(s) (but not, for the avoidance of doubt, any half Season Ticket) for the following Season in accordance with Clauses 2.9 to 2.15. Automatic renewal shall only apply:

(i) at the end of a Season for the next Season for as long as competitive home matches of the First Team for the next Season are scheduled to be played at Goodison Park. For the avoidance of doubt, Season Tickets shall not be automatically renewed in advance of any Season during which the First Team will play competitive home matches at a stadium other than Goodison Park; and

(ii) if the Purchaser has purchased the Season Ticket(s) by direct debit.

2.9 For the avoidance of doubt, the Purchaser's Season Ticket(s) shall be renewed as a Kid, Junior, Young Adult (18 – 21), Young Adult (22 – 24), Adult or Concession Season Ticket (as applicable) in accordance with the Club's records as to the age of the Purchaser.

2.10 The Club shall inform the Purchaser no later than 21 days before the deadline for early bird Tickets on 6 April towards the end of a Season:

(i) of the date on which their Season Ticket(s) shall automatically renew (the "Renewal Date");

(ii) the price for such renewal;

(iii) the terms and conditions applicable to the subsequent Season's Season Ticket(s);

(iv) how the Purchaser can notify the Club that the Purchaser does not wish to have their Season Ticket(s) renewed; and

(v) any other information that is relevant to such renewal.

2.11 GPSL shall take payment for the renewal of the Purchaser's Season Ticket(s) either: (a) by using the payment card details provided by the Purchaser to the Club or GPSL for the original purchase of the Season Ticket(s) (or where the Season Ticket(s) has previously been automatically renewed, the payment card details provided to the Club or GPSL for such renewal, if different); or (b) if the Purchaser's payment card details used to make the previous purchase of Season Ticket(s) are no longer valid, by using any payment card details provided to the Club or GPSL by the Purchaser for the purchase of other tickets. If the Club or GPSL does not have valid payment card details for the Purchaser, or the Purchaser wishes to use different payment card details, the Purchaser will notify the Club of their payment card details and the Club or GPSL will use those details for the renewal.

2.12 If the Purchaser does not wish to renew their Season Ticket(s) for the subsequent Season, the Purchaser shall provide notice to the Club (in the form specified by the Club in the notice sent by the Club under Clause 2.10 or by using the contact details in Clause 15.2 below) prior to the Renewal Date. Such Season Ticket(s) shall not be renewed (and therefore shall be deemed cancelled) and shall be made available for re-sale to the general public.

2.13 If the Club does not receive notice from the Purchaser that the Purchaser does not wish to renew their Season Ticket(s) for the subsequent Season under Clause 2.12, then:

(i) such Season Ticket(s) shall automatically renew on the Renewal Date for the subsequent Season and the Purchaser shall have no right to choose not to renew such Season Ticket(s) for that Season or to cancel the renewal; and

(ii) the Purchaser shall be deemed to have accepted the terms and conditions applicable to the renewed Season Ticket provided by the Club under Clause 2.10(iii).

2.14 If the Purchaser fails to provide the Club or GPSL with a valid payment method for the renewal of their Season Ticket(s) and the Club is unable to process the renewal of such Season Ticket(s), then such Season Ticket(s) shall not be renewed (and therefore shall be deemed cancelled) and shall be made available for re-sale to the general public.

2.15 The Club shall be entitled to withdraw the Purchaser's Season Ticket from the automatic renewal process.

Non-Adult Tickets and Tickets for the Family Enclosure

2.16 Kids, Junior, Young Adult (18 – 21), Young Adult (22 – 24) and Concession Season Ticket applications (as such terms are defined in Clause 2.4) must be accompanied by a photocopy of a valid passport or birth certificate. Failure to produce the required identification will result in the Season Ticket being held back from release until such identification has been produced to the Club and the Club will not be responsible for, and shall not offer any refund in relation to, any Matches missed as a consequence. A Kid Season Ticket is only available with an accompanying Adult Season Ticket.

2.17 Family Enclosure Season Tickets are eligible for family groups comprising of at least one Kid or Junior and one Adult per group and a maximum of two Adults to one Kid or Junior in the group.

2.18 In order to maintain the safety and security of young patrons, the Club recommends that Juniors are accompanied to Matches by a responsible Adult. Kids must be accompanied by a responsible Adult at all times.

2.19 A Ticket Holder expressly acknowledges and agrees that by using a Ticket in the Family Enclosure the Ticket Holder shall conduct themselves in a manner that is appropriate for a section which is ‘family friendly’ and includes children. In this area the Ticket Holder shall, in addition to the other Clauses set out in these Terms and the Ground Regulations, refrain from using bad language, swear words or otherwise behaving in a manner which is inappropriate in a ‘children friendly’ enclosure. The Club will seek to enforce these Terms and the Ground Regulations relating to conduct and behaviour strictly.

Non-Premier League Home Matches

2.20 At the discretion of the Club, and in accordance with the requirements of Merseyside Police and Licensing Authority, the Club may offer for purchase Tickets for any non-Premier League Home Matches to Season Ticket Holders before they go on sale to the general public. Details of sale dates will be published at the Stadium on Home Match days, on the Website and, where time permits, in the local press.

2.21 For certain non-Premier League Home Matches, in order to comply with competition regulations and in accordance with the provision of the Club’s existing safety certificate, it may not be possible for the Club to offer all Season Ticket Holders the opportunity of purchasing a Ticket for the seat they occupy at Premier League Home Matches. In this event, the Club will use reasonable efforts to offer the Purchaser the nearest available seat (subject to availability).

2.22 The Club may, at its own discretion, for any non-Premier League Home Match make all or any seating area inside the Stadium unreserved and may offer Tickets for sale on that basis. In this event it will not be possible for the Purchaser to purchase a Ticket for the seat they normally occupy for Matches covered by their Season Ticket.

AutoCup Scheme

2.23 The Club may operate a scheme to allow Season Ticket Holders to sign up automatically to purchase Tickets for Home Matches in Cup Competitions (the "AutoCup Scheme").

2.24 The Purchaser may join the AutoCup Scheme up to, but no later than, 30 November during the Season.

2.25 The Purchaser will receive written notification prior to the start of the Season confirming the Home Matches for which the Purchaser has applied (if applicable) at that point in time. Please note that receipts will not be issued on a match-by-match basis.

2.26 The Club will use reasonable efforts to notify the Purchaser of prices and payment dates at least 14 days prior to the relevant Home Match via the Website, in the Club publications and in the Everton Box Office. The Purchaser can also receive details by email by contacting the Everton Box Office with their email address.

2.27 If the Purchaser has joined the AutoCup Scheme, the Purchaser's Season Ticket will be activated for the relevant Home Matches unless the Purchaser is otherwise notified by the Club.

2.28 The Purchaser is not permitted to cancel single Matches within the AutoCup Scheme, but the Purchaser may cancel their entire participation in the AutoCup Scheme by notifying the Club in writing no later than five working days prior to the date of the next relevant Match to the Everton Box Office. If the Purchaser cancels their participation in the AutoCup Scheme then: (i) the Purchaser may not re-apply for the AutoCup Scheme during that same Season; (ii) where the Club has activated the Purchaser’s Season Ticket to allow entry to a Match pursuant to the AutoCup Scheme, the Club shall cancel such activation so that the Season Ticket will not permit entry into the Stadium for that Match; and (iii) where the Club has already issued the Purchaser with a Ticket under the AutoCup Scheme for a Match that has not yet been played, the Purchaser must return that Ticket to the Club no later than 72 hours prior to the date of the relevant Match (at the Purchaser's cost) and such Tickets will not be refunded by the Club if the Club receives the Tickets after this time.

2.29 If the Purchaser participates in the AutoCup Scheme then the Purchaser must keep the Club updated in writing (not including e-mail) of any changes to the Purchaser's payment details.

2.30 If the Purchaser participates in the AutoCup Scheme but makes two failed payments during any Season, the Purchaser's participation in the AutoCup Scheme will be cancelled and the Purchaser will not be eligible to participate in equivalent schemes for future Seasons.

3. AWAY MATCHES, CUP SEMI-FINALS AND CUP FINALS

3.1 The Club’s allocation for Away Match Tickets will vary depending upon the capacity of the host stadium and/or the competition rules and regulations.

3.2 Match Ticket Credits will be awarded with reference to the Purchaser’s customer number on a ‘per Match per Match Ticket’ basis and will only take effect once the Match in question has been played. Season Ticket Holders will receive Match Ticket Credits when purchasing Tickets for and attending domestic Away Matches in the Premier League and Matches (home and away) in any Cup Competition.

3.3 In the event that anticipated demand is likely to outstrip supply (as determined by the Club), the Club may only accept applications by post or online. In these circumstances, ticket priority will be given to those Home Fans with the relevant number of Match Ticket Credits. The Club will announce any specific details for each Away Match once such details are determined.

3.4 In the event that the First Team progresses to the semi-final or final round of a Cup Competition, the Club shall give priority for the purchase of Tickets to Season Ticket Holders with the highest number of Match Ticket Credits. The Club will announce any specific details for each such Match once such details are determined.

3.5 The Club offers no guarantee that any Season Ticket Holder can purchase tickets in respect of Premier League Matches played at other stadiums.

3.6 In order to receive Match Ticket Credits for attending Away Matches, the Purchaser must provide their customer number (and those of any Guests) at the point of sale. The Club will not retrospectively provide Match Ticket Credits for attending Away Matches in any circumstances.

3.7 The Club expects Home Fans attending Away Matches to uphold the good name and reputation of the Club. Home Fans at Away Matches agree to conduct themselves at all times in a manner befitting a representative of the Club and agree not to do anything or procure anything to be done that will or is likely to bring the name or reputation of the Club into disrepute.

3.8 The Club does not tolerate homophobic, sexual, sectarian, racial or discriminatory behaviour in any form (whether physical, verbal or other). Any Home Fan who is found or is reported to be abusing any football player, supporter, member of staff or any other individual in or around an Away Match, including any travel to and from an Away Match, will face arrest and prosecution by the police, as well as action by the Club.

4. HOME FANS WITH A DISABILITY

4.1 This Clause 4 applies if the Purchaser is a Home Fan with a disability.

4.2 A Ticket Holder with a disability may be entitled to an additional Ticket(s) for the use of a personal assistant or companion (a "PA") in accordance with the Club's "Disabled Supporters Ticketing Policy", available here.
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4.3 The Purchaser and their PA must attend and gain access to the Stadium together. A PA cannot gain access separately.

4.4 A PA must not attend the Match on their own or with any non-disabled person. If the Purchaser is unable to attend the Match please notify the Disabled Liaison Officer as soon as possible so that the Club can sell or donate the Purchaser's place to another disabled supporter. Please note that stewards and Club staff will be carrying out checks of Tickets. All proven abuses of the disabled supporter’s concessionary scheme will be dealt with severely and will result in the loss of the Purchaser's Ticket. It may also result in criminal prosecution.

4.5 The Club is committed to assisting its disabled supporters’ Match day experience and encourages participation in the Everton Disabled Supporters Association ("EDSA"). Contact details for Disabled Liaison Officer, Brendan Connolly, are as follows (and may be updated from time to time on the Website): Brendan.connolly@evertonfc.com or 0151 530 5396. Full information on the EDSA and disabled fan access to Matches at the Stadium may be found here.

5. SALE OR TRANSFER OF TICKETS

5.1 Save as expressly set out in this Agreement, Tickets are non-refundable and cannot be exchanged or transferred.

5.2 The Club issues to the Purchaser the Ticket(s) for the Purchaser's sole use. The Purchaser shall not resell, assign or (save as set out in this Clause 5) transfer their Ticket(s) (or the benefit of it or them) to any other person without the prior written consent of the Club. References in these Terms to reselling Tickets includes offering to sell a Ticket, exposing a Ticket for sale, making a Ticket available for sale by another person and/or advertising that a Ticket is available for purchase. For the avoidance of doubt (and by way of example only), a Ticket may not be offered as a prize in any promotion or competition or transferred, lent or sold to any third party as part of a hospitality or travel package, given to a third party who agrees to buy another good or service or used for any other commercial purpose save as expressly authorised by the Premier League and/or the Club.

Match Tickets

5.3 If more than one Match Ticket is issued to the Purchaser, one Match Ticket must be retained by the Purchaser for their personal use and the other Match Ticket(s) may be transferred to a natural person (each, a "Match Guest") provided that:

(i) the Match Guest is known to the Purchaser personally;

(ii) it is for the Match Guest's personal use only;

(iii) the Match Guest would be entitled (under this Agreement) to purchase such Match Ticket and attend such Match;

(iv) the sale or transfer takes place in consideration of no payment or benefit which is in excess of the face value of that Match Ticket; and

(v) the sale or transfer does not take place during the course of any business or for the purpose of facilitating any third party's business.

Season Tickets

5.4 If more than one Season Ticket is issued to the Purchaser, or the Purchaser cannot attend a particular Match included within their Season Ticket, the Purchaser may transfer the use of such Season Ticket(s) for that Match to a natural person (each a "ST Guest") in one of the following ways:

(i) with the express written consent of the Club;

(ii) via the Club's official ticketing exchange system (if any), details of which will be available on the Website; or

(iii) to a ST Guest provided that:

(A) the ST Guest is known to the Purchaser personally;

(B) it is for the ST Guest's personal use only;

(C) the ST Guest would be entitled (under these Terms) to purchase such Ticket and attend such Match;

(D) the sale or transfer takes place in consideration of no payment or benefit which is in excess of the pro rata value of the Season Ticket for that Match (calculated as the total price for the Season Ticket divided by the total number of Matches covered by the Season Ticket); and

(E) the sale or transfer does not take place during the course of any business or for the purpose of facilitating any third party's business.

General

5.5 A resale or transfer of a Ticket by the Purchaser to any Guest will be made in accordance with these Terms and the Ground Regulations which will (save for any rights to transfer under this Clause 5 or any rights or obligations specific to the Purchaser rather than a Guest/Ticket Holder) apply to and bind that Guest as if they were the original purchaser of the Ticket. The Purchaser must inform the Guest of this and the Club shall hold the Purchaser responsible if the Purchaser fails to so notify each Guest. The Purchaser must provide the name and address of each Guest(s) when asked to do so by any official, steward or employee of the Club or any police officer.

5.6 The unauthorised sale or disposal of a Ticket (for Season Tickets, either as a whole or for a particular Match or Matches) may amount to a criminal offence under section 166 of the Criminal Justice and Public Order Act 1994, as amended by the Violent Crime Reduction Act 2006, and such sale or disposal is also illegal under the terms of section 2 of the Fraud Act 2006. The Club will inform the police when it becomes aware that a Ticket has been sold or disposed of illegally and will press for charges to be brought against those breaking the law.

6. SEATS

6.1 No Ticket shall provide the Ticket Holder with title to the seat specified or any other seat in the Stadium and, save as set out expressly in this Agreement, the Ticket Holder is not granted any right to reserve any such seat for any subsequent Match or Season.

6.2 The Ticket Holder must occupy the seat allocated to the Ticket Holder by the Ticket, unless notified by the Club that the Ticket Holder must sit in a different seat in accordance with Clause 6.3 below.

6.3 The Club reserves the right, in its sole discretion, to allocate to the Ticket Holder (for Season Tickets, on a temporary basis) an alternative seat anywhere in the Stadium, including (without limitation):

(i) when the stand or part of the stand in which the seat is allocated is closed for repairs, maintenance or re-build;

(ii) to comply with the requirements of any Football Authority;

(iii) when the Away Fans are allocated the entire or any part of the stand at the Stadium usually occupied by the Ticket Holder; or

(iv) when the Club, the police or any other relevant authority or Football Authority otherwise considers it desirable in the interests of safety, crowd control or other Club requirements to re-allocate the seat.

The Club will use reasonable endeavours to ensure that such alternative seat is of at least equal value to the original seat but if the alternative seat is of lower value then the Club will pay to the Purchaser a refund equal to the difference in the price of the seats.

6.4 A Ticket admits the Ticket Holder to such areas within the Stadium and at such times as notified to the Purchaser during the order process and as the Club may from time to time determine and in accordance with these Terms and the Ground Regulations.

6.5 The Ticket Holder is not entitled to re-enter the Stadium if they leave the Stadium at any time on a Match day, except where the Club expressly approves such re-entry. The Club will only give such approval where the Ticket Holder had a compelling reason to leave the Stadium in the first instance (for example, reasons of medical emergency).

6.6 The Ticket Holder should be aware that access to the upper tiers of the Main Stand (including the Top Balcony) and Bullens Road Stands in the Stadium involves a substantial amount of climbing. If the Ticket Holder has difficulty climbing or suffers from vertigo, the Ticket Holder is advised accordingly. The Ticket Holder should also be aware that certain seats situated in the lower stands of the Stadium may be affected by adverse weather conditions.

6.7 Approximately 50% of the seating in the Stadium is such that the view of the pitch, or the available leg room, is impeded in some way. This is due to the nature and age of the Stadium and, unless the view from a seat is classed as an ‘obstructed view’ (see Clause 6.8), no discount is offered for any such Ticket.

6.8 Approximately 10% of the seating in the Stadium is classified as having an ‘obstructed view’. An obstructed view seat is defined as such when the view of all, or part of, one set of goalposts is impeded. Any seat that is classed as an ‘obstructed view’ carries a £1 discount off the standard seat price for a Match Ticket in that area of the Stadium.

6.9 The Club shall have no liability to the Ticket Holder for any interruptions and/or restrictions to the Ticket Holder's view of any Match and/or any impact on their enjoyment of any Match which in each case is caused by either the position of their allocated seat and/or other ticket holders in the Stadium.

7. REPAIRS AND MAINTENANCE

7.1 The Club will be responsible for carrying out all repairs and maintenance (including ordinary cleaning and rubbish removal) to the Stadium provided that the Club will not accept liability for, and shall not be in breach of its obligations by reason of, any breakages or defects to any part of the Stadium which are not the result of fair wear and tear or are caused by the Ticket Holder's acts or omissions. Notwithstanding the foregoing, the Club will not be liable for and will not be in breach of its obligations by reason of any breakages in, or defects to, any part of the Stadium if, pursuant to Clause 6 or otherwise, it provides the Ticket Holder with an alternative seat (or seats) at the Stadium.

7.2 The Club has the right to charge the Purchaser for the cost of repairs, maintenance, replacement or cleaning of any part of the Stadium, or any fixtures or fittings therein, resulting from any act or omission of the Purchaser (or the Purchaser's Guest) other than as a result of fair wear and tear.

7.3 The Club may at any time carry out emergency repairs to any part of the Stadium to which the Ticket Holder has access, or any fixtures or fittings therein, or any adjoining property of the Club, and to suspend access to such areas of the Stadium as necessary.

8. LOST, FORGOTTEN, STOLEN OR DAMAGED TICKETS

8.1 If the Purchaser or a Guest forgets a Season Ticket for a Home Match (covered by that Season Ticket) then the Purchaser (either on its own behalf or on behalf of a Guest) may apply for a print of a Ticket for that Home Match. The Purchaser will be required to pay the full value of a Match Ticket price for the relevant seat and an amount equal to the price of such replacement Ticket will be reimbursed by the Club to the Purchaser within 28 days of the Match being played (less a £5 administration fee per Season Ticket), provided that the Club can verify the forgotten Season Ticket was not used to gain access to that Home Match. The Purchaser must present proof of identification at the time the Purchaser makes an application for a replacement Ticket.

8.2 In the unlikely event that a Season Ticket develops a fault, the Purchaser should return it to the Everton Box Office as soon as possible and the Purchaser may be issued with a Match Ticket for any Match played in the period of time during which the fault is being investigated. The fault will be investigated and the Club will endeavour to resolve the issue before the next Home Match, if possible.

8.3 The Purchaser should bring proof of identification (e.g. driving licence or passport) when reporting Tickets which have been lost, stolen or forgotten. If the Purchaser cannot show satisfactory proof of identification upon request, the Club will not allow the Purchaser access into the Stadium.

8.4 No refunds shall be paid in respect of any Match which a Ticket entitles the Purchaser to attend but which the Purchaser (or their Guests) does not attend, including due to the Purchaser (or their Guest(s)) not attending Matches, collecting the relevant Ticket late or failing to collect the Ticket.

8.5 If a Season Ticket is lost, stolen or damaged a replacement Season Ticket may be issued at the Club’s discretion, provided that the Purchaser:

(i) pays to the Club a £10 replacement fee per Season Ticket; and

(ii) signs a document confirming that the original Season Ticket is damaged, lost, stolen or destroyed and confirms to the Club that the Purchaser will be liable for any direct or indirect consequences of such matter having been falsely represented or stated to the Club. In the case of stolen Season Tickets:

(i) the Purchaser shall notify the Everton Box Office immediately upon becoming aware that such Season Tickets have been stolen and the Club will issue new Season Tickets; and

(ii) the Club shall cancel the old Season Tickets so that they no longer provide access to the Stadium.

9. RESCHEDULED MATCHES AND REFUNDS

9.1 No refunds will be made in respect of Matches not attended, postponed, abandoned, delayed or rescheduled to accommodate live television coverage or for any other reason, or in any circumstance where the Club has cancelled a Ticket as a result of the Purchaser or Guests breaching these Terms and/or the Ground Regulations.

9.2 The Club and/or the relevant Football Authority reserves the right from time to time to reschedule any Home Match without notice (including the date and/or the kick-off time), including to accommodate live television broadcasts and/or Cup Competition fixtures. No guarantee is given by the Club that any Match will take place at a particular time or on a particular date. A Ticket for a Home Match that is re-arranged shall provide the Ticket Holder entry to the re-arranged Match (unless such Ticket is refunded under Clause 9.4).

9.3 Save as set out in Clause 9.4, the Club will have no liability whatsoever in relation to any costs incurred by the Ticket Holder in relation to travel, accommodation or other related expenses arising out of or in connection with any postponed or abandoned Match or any rearranged fixture.

9.4 In the event of a Home Match being postponed or abandoned, any refund of the admission charge for a Match Ticket will be at the sole discretion of the Club (any valid claim for a refund must be made within 14 days of the date the Home Match was due to be played). The Purchaser is advised to retain the Ticket stub (if applicable) if the Purchaser (or Guest) had entered the Stadium before the postponement or abandonment, as this may need to be produced at a later date. In the extremely unlikely event that a Home Match covered by a Season Ticket is cancelled and not subsequently rearranged, the Purchaser of a Season Ticket will be entitled to a pro rata refund (calculated as the total price of the Season Ticket divided by the total number of Matches covered by that Season Ticket).

9.5 If any Premier League Away Match is rescheduled, refunds will only be processed in accordance with the terms of any literature published by the home club at the time of sale. Details of rescheduled Matches will be made available on the Website, on matchday broadcasts and by contacting the Everton Box Office.

10. BREACH OF THESE TERMS AND/OR THE GROUND REGULATIONS

10.1 The Purchaser shall procure compliance by their Guest(s) with these Terms and/or the Ground Regulations. If any Guest breaches these Terms and/or the Ground Regulations, the Purchaser and such Guest shall both be individually and collectively liable to the Club.

10.2 Any Ticket obtained or used in breach of these Terms and/or the Ground Regulations shall be automatically void and all rights conferred or evidenced by such Ticket shall be immediately cancelled. If the Ticket Holder seeks to use a Ticket in breach of these Terms and/or the Ground Regulations in order to gain entry to the Stadium or remain at a Match, the Ticket Holder shall be a trespasser and may be refused entry to, or ejected from, the Stadium in respect of a particular Match and/or, in relation to Season Tickets, may have the Season Ticket cancelled or withdrawn.

10.3 Any misconduct by the Ticket Holder, in a manner which the Club considers is detrimental to its interests or is likely (in the reasonable opinion of the Club) to bring football or the Club into disrepute, shall permit the Club to (i) confiscate or forfeit (in each case without compensation) the Tickets and/or (ii) ban the Ticket Holder from attending future Matches or other events at the Stadium for such period of time as the Club deems appropriate.

10.4 Racial, homophobic, sexual, sectarian, racial or discriminatory abuse, chanting or harassment is strictly forbidden and will result in arrest and/or ejection from the Stadium. If the Ticket Holder abuses any football player, supporter, member of staff or any other individual in or around the Stadium, the Ticket Holder will face arrest and prosecution by the police. The Club reserves the right to impose a ban on the Ticket Holder. Any person receiving an official caution or found guilty in a court of law of an offence involving racist, homophobic or sectarian behaviour or abuse against any spectator, official or player will be banned from all future Matches at the Stadium.

10.5 The following actions shall constitute a serious breach of these Terms:

(i) smoking (including electronic cigarettes and all other electronic smoking devices) which is banned in all areas of the Stadium;

(ii) being (or appearing to be) intoxicated;

(iii) persistent standing in seated areas whilst play is in progress;

(iv) the sale or transfer (save as permitted) of a Ticket to any person;

(v) the deliberate misuse of a Ticket;

(vi) the possession of a banner or flag that bears material or slogans that are offensive, obscene, abusive or racist;

(vii) the throwing of any object within the Stadium that may cause injury or damage to people or property without lawful authority or excuse;

(viii) the use of foul, abusive, racist, homophobic and/or sectarian language and/or gestures;

(ix) the chanting of anything of an indecent, racist, homophobic or sectarian nature;

(x) fighting, or engaging in and/or inciting violence;

(xi) bringing any of the following into the Stadium (or using them within the Stadium): fireworks, flares, smoke canisters, smoke bombs, laser devices, air horns, knives, bottles, glass vessels, cans, poles, illegal drugs/substances and any article that might be used as a weapon and/or compromise public safety;

(xii) entering the playing area or any adjacent area to which spectators are not generally admitted without lawful authority or excuse;

(xiii) the supply of any misleading or incorrect information in any application; and

(xiv) any failure to pay or default of payment in respect of any sums owing to the Club (or any third party) in respect of any Ticket.

10.6 In addition to Clauses 10.1 to 10.5, in the event that the Ticket Holder is in breach of these Terms and/or the Ground Regulations, the Club may:

(i) report the matter to the Premier League (who in turn may notify other Premier League clubs) and/or the UK Football Policing Unit and/or any other Football Authority; and/or

(ii) report the matter directly to the police and/or take legal action.

10.7 The Ticket Holder also acknowledges that they may face action from the police in the event of certain of these breaches which may, among other things, render the Ticket Holder liable to a fixed penalty fine and/or criminal prosecution.

10.8 Any Guest, acting alone or with others, whose conduct, or incitement of others, results in disciplinary or legal action against the Club by any Football Authority or any relevant law enforcement authorities, shall be both individually responsible and liable, and collectively responsible and liable with the Purchaser, to the Club for any loss the Club thereby suffers. The Guest shall also be both individually responsible and liable, and collectively responsible and liable with the Purchaser, to the Club for any loss the Club suffers as a result of the behaviour of a third party gaining access to the Match using the ticket with the Ticket Holder’s permission.

10.9 No refund shall be provided to the Purchaser for any Home Match during which the Purchaser and/or the Purchaser’s Guest is ejected from the Stadium (or rejected from entering the Stadium) pursuant to these Terms and/or the Ground Regulations.

10.10 If the Purchaser’s Season Ticket is suspended or terminated, the Purchaser may make a written request for a refund after the end of the relevant Season. Such a refund will only be payable:

(i) for any Home Match(es) for which the Purchaser’s Season Ticket is not available for use as a result of the suspension or termination; and

(ii) to the extent that the Club is able to re-sell the seat attached to the Purchaser’s Season Ticket for such Home Match(es). If the Club does re-sell the seat attached to the Purchaser’s Season Ticket for such Home Match(es), the level of refund shall be the lower of:

(i) the pro rata amount paid by the Purchaser for the Purchaser’s Season Ticket for the Home Match(es) for which the Season Ticket is suspended or terminated; and

(ii) the sums actually received by the Club from re-selling the seat attached to the Purchaser’s Season Ticket, less: (i) any monies owed to the Club (and/or any other group company of the Club) by the Purchaser;

(ii) any costs incurred by the Club in recovering the Season Ticket; and

(iii) a reasonable administration fee (reflecting the resource and management required to:

(A) investigate the circumstances resulting in the suspension or termination of the Purchaser’s Season Ticket;

(B) implement the suspension or termination;

(C) attempt to re-sell the Purchaser’s Season Ticket for any Home Match(es) (whether on a season or match-by-match basis); and

(D) administer the refund). For the avoidance of doubt, once the foregoing deductions have been made, there may be no amount to be refunded. If any refund is payable then it will be made after the end of the relevant Season.

10.11 In the event that the Club decides to cancel the Tickets and/or issue the Ticket Holder with a Stadium ban, the Ticket Holder shall have the right to appeal this decision in writing to the Club’s Head of Legal Services within seven days of the date of notification of the Club’s decision. Such appeal shall include all evidence on which the Ticket Holder wishes to rely.

11. UNDERTAKINGS

11.1 The Ticket Holder shall at all times during the Agreement Term:

(i) use all Tickets in a proper and lawful manner and not so as to cause any nuisance, annoyance or inconvenience to the Club or any other person (including any other spectators or visitors to the Stadium or local residents) or to render void or voidable, in part or in whole, any insurance maintained by the Club in respect of the Stadium; and

(ii) ensure that no part of the Stadium to which the Ticket Holder may be granted access is damaged (fair wear and tear excepted).

12. EXCLUSION OF LIABILITY

12.1 The Club only provides the Ticket Holder with use of any Ticket for their domestic and private use and the Ticket Holder agrees not to use any Ticket for any commercial or business purposes, and the Club has no liability to the Ticket Holder for any loss of profit, loss of business, business interruption or loss of business opportunity.

12.2 The Club is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of the Club’s breach or if it was contemplated by the Purchaser and the Club at the time that the Purchaser purchased the relevant Ticket.

12.3 Except as otherwise set out in these Terms, and to the fullest extent permitted by applicable law, the Club shall not have any liability in respect of any failure to carry out, or any delay in carrying out, any matter in respect of these Terms, including admitting the Ticket Holder to the Stadium for a Match or Match(es), caused by any circumstances outside the Club’s reasonable control.

12.4 Irrespective of any other Terms, the Club does not seek to exclude or limit its liability:

(a) for fraud or fraudulent misrepresentation;

(b) for death or personal injury caused by the Club’s negligence or the negligence of any of its officers, employees or agents;

(c) under section 2(3) of the Consumer Protection Act 1987; or

(d) for any other matter for which it is not possible to exclude or limit liability by law (including under section 57 of the Consumer Rights Act 2015).

12.5 Nothing in this Agreement is intended to affect the statutory rights of the Ticket Holder. Advice about the Ticket Holder's statutory rights is available from the Ticket Holder's local Citizens’ Advice Bureau or Trading Standards office.

13. DATA PROTECTION

13.1 The Club is committed to protecting the privacy of all Ticket Holders. Any personal data that the Ticket Holder provides will be used in accordance with the Club’s privacy policy, a copy of which can be found on the Website or is available upon request from the Everton Box Office.

13.2 The Club may share the information of the Ticket Holder with the Merseyside Police in order to prevent and reduce crime and/or to assist the police in investigating and/or prosecuting offenders or suspected offenders.

13.3 If the Ticket Holder is convicted of a ticket touting offence, or the Club reasonably suspects that the Ticket Holder has committed such an offence, the Club will notify the Premier League who may in turn notify other football clubs, Football Authorities, event holders and/or the relevant law enforcement authorities. The information that the Club shares may include the Ticket Holder's personal data, information about the offence and about ticket purchases (including payment details). The Club will use this to identify and prevent ticket touting offences and disorder at Matches.

14. GENERAL

14.1 If any Clause (or part of a Clause) is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, the other Clauses shall remain in force.

14.2 The failure of the Club to exercise or enforce any right conferred on the Club by these Terms shall not be deemed to be a waiver of any other rights, powers or remedies, or the exercise or enforcement of any right, power or remedy available to the Club at that time.

14.3 Except as expressly set out in these Terms, nothing in these Terms is intended to confer a right or remedy on any person who is not a party to this Agreement. 

14.4 Each right or remedy of the Club under these Terms is without prejudice to any other right or remedy of the Club whether under these Terms or not.

14.5 If the Ticket Holder wishes to have more information on online dispute resolution, please follow this link to the website of the European Commission: http://ec.europa.eu/consumers/odr/. This link is provided as required by Regulation (EU) No 524/2013 of the European Parliament and of the Council, for information purposes only. The Club is not obliged to participate in online dispute resolution.

14.6 This Agreement is governed by the law of England and Wales. This means that any dispute or claim arising out of or in connection with this Agreement will be governed by, and construed in accordance with, the law of England and Wales.

14.7 The Ticket Holder and the Club agree to submit to the non-exclusive jurisdiction of the English courts in relation to any dispute (both contractual and non-contractual) arising out of or in relation to these Terms.

14.8 As a consumer and if the Ticket Holder is resident in the European Union:

(i) the Ticket Holder will benefit from any mandatory provisions of the law of the country in which the Ticket Holder is resident. Nothing in these Terms, including clause 14.6, affects the Ticket Holder's rights as a consumer to rely on such mandatory provisions of local law; and

(ii) if a Ticket Holder wishes to have more information on online dispute resolution, please follow this link to the website of the European Commission: http://ec.europa.eu/consumers/odr/. This link is provided as required by Regulation (EU) No 524/2013 of the European Parliament and of the Council, for information purposes only. The Club is not obliged to participate in online dispute resolution.

15. ABOUT THE CLUB AND CONTACT DETAILS

15.1 Tickets are sold by the Club. The Club is a company registered in England with company number 00036624, registered office Goodison Park, Goodison Road, Liverpool L4 4EL, telephone number 0151 556 1878, fax number 0151 286 9119, e-mail using the URL http://www.evertonfc.com/functional/contact-us and VAT registration number GB 163667345.

15.2 Any enquiries or complaints in relation to this Agreement should be made to the Everton Box Office in one of the following ways:

By post: Everton Box Office, Goodison Park, Goodison Road, Liverpool L4 4EL

By submitting a support request form online: www.evertonfc.com/functional/contact-us

By telephone: 0151 556 1878

15.3 Where these Terms specify that the Ticket Holder must contact the Everton Box Office in writing, the Ticket Holder must contact them by post or e-mail, save as expressly set out in these Terms.

16. CHANGES TO THESE CONDITIONS

16.1 The Club may change or add to these Terms for security, legal or regulatory reasons during the Agreement Term, provided that:

(i) the Club shall give the Ticket Holder at least one month's notice of any changes or additions; and

(ii) (save in relation to a renewal of a Season Ticket under Clauses 2.8 to 2.15) the Club will not use this right to vary the price during the Agreement Term or the main rights granted to the Ticket Holder during the Agreement Term under these Terms.

17. DEFINITIONS

In these Terms, the following terms have the following meanings (unless inconsistent with the context):

"Adult" has the meaning given to it in Clause 2.4;

"Agreement Term" has the meaning given to it in Clause 1.6;

AutoCup Scheme” has the meaning given to it in Clause 2.23;

Away Fans” means fans of the Opposing Team;

Away Fans Area” means any area of seating at the Stadium which is designated for use by Away Fans only;

Away Match” means a Match other than a Home Match and “Away Match Tickets” shall be construed accordingly;

Clause” means a clause of these Terms;

Club” means The Everton Football Club Company Limited, the details of which are set out in clause 15.1;

"Concession" has the meaning given to it in Clause 2.4;

"Cup Competition" means any domestic or European cup that the First Team participates in during the Season;

Everton Box Office” means the Club’s box office situated at the Stadium;

Family Enclosure” means the section of the Stadium designated for use by families;

"First Team" means the men's first XI team representing the Club from time to time;

Football Authority” means each of the Fédération Internationale de Football Association, the Union of European Football Associations, the Football Association, the Premier League, the Football League and any other relevant football governing body, league or organisation;

"GPSL" means Goodison Park Stadium Limited, a company registered in England with company number 04355318 and registered office at Goodison Park, Goodison Road, Liverpool, Merseyside, L4 4EL;

Ground Regulations” means the ground regulations issued by the Club from time to time that set out the terms and conditions upon which the Ticket Holder is granted entry to the Stadium, which can be found on the Website http://www.evertonfc.com/content/tickets/more-information/ground-regulations and on display at the Stadium, a copy of which may be provided upon request to the Everton Box Office;

Guest” means either a Match Guest or a ST Guest;

Home Fans” means supporters of the First Team;

Home Fans Area” means any area of seating at the Stadium which is designated for use by Home Fans only;

Home Match” means a Match played at the Stadium during a Season;

"Junior" has the meaning given to it in Clause 2.4;

"Kid" has the meaning given to it in Clause 2.4;

Match” means a match played by the First Team;

Match Guest” has the meaning given to it in Clause 5.3;

Match Ticket” means a ticket issued by the Club entitling a person to attend one particular Home Match;

Match Ticket Credits” means credit earned for each Away Match attended, calculated in accordance with the process set out on the Website;

"Material" means any audio, visual or audio-visual material or any information or data;

"Opposing Team" means, in relation to a Match, the opposing team to the First Team in that Match;

"PA" has the meaning given to it in Clause 4.2;

"Purchaser" means a purchaser of one or more Tickets;

Premier League” means the Premier League operated by the Football Association Premier League Limited;

"Renewal Date" has the meaning given to it in Clause 2.10(i);

Season” means the English football season relevant to the Ticket, normally running from August in one year to May in the following year;

Season Card” means the access card which grants the Season Ticket Holder access to the Stadium for the Home Matches covered by such Season Ticket;

Season Ticket” means a ticket (usually in the form of a Season Card) issued by the Club entitling a person to attend certain Home Matches as set out in Clause 2.2;

"Season Ticket Holder" means the holder of a Season Ticket (being either the Purchaser or the Guest);

Stadium” means the football stadium known as Goodison Park or any temporary or replacement stadium or ground used by the First Team to play its Home Matches;

ST Guest” has the meaning given to it in Clause 5.4;

Ticket” means a Season Ticket, a Match Ticket and/or any other ticket for a Match as the context requires;

Ticket Holder” means the holder of a Ticket (being either the Purchaser or the Guest);

Website” means the Club’s website at: www.evertonfc.com;

"Young Adult (18 – 21)" has the meaning given to it in Clause 2.4; and

"Young Adult (22 – 24)" has the meaning given to it in Clause 2.4.

TO RECEIVE A COPY OF THIS DOCUMENT IN LARGER PRINT PLEASE CONTACT THE EVERTON BOX OFFICE ON 0151 556 1878.

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