ACTION: CP to invite Sodexo representatives to a future meeting.
RESPONSE: Sodexo will be attending the meetings in April, August and November. Details are included in the Fans’ Forum schedule that will be discussed in AOB.
ACTION: GD to arrange a mystery shop at upcoming fixture with members of the Fans’ Forum.
RESPONSE: JH has volunteered and will be supporting matchday observations at the West Ham game. Members of the group who would like to take part at any upcoming fixtures should contact GD to make arrangements.
ACTION: Members of the group were sought who would like to represent the Fans Forum on the Foodbank initiative to email GD.
RESPONSE: A number of Forum members are keen to get involved and support the campaign and develop it to the next stages. GD will contact Fans Supporting Foodbanks to offer the Club’s support through the Fans’ Forum and will confirm the Matchday Hub as an additional location for collection.
ACTION: CP to circulate summary of Four Pillars to the Fans’ Forum members.
RESPONSE: CP is in the process of arranging with the pillar leads and will have a summary sent out to the group ahead of the March meeting to confirm dates and times of meetings.
ACTION: Members of the Forum who are interested in being involved in a retail project group to email CP.
RESPONSE: Kitbag representatives will be attending the April meeting and the new project group will be added to the agenda and its terms of reference and timescales agreed.
ACTION: MR to liaise directly with GD to resolve issues that were raised at the Manchester City Capital One Cup semi-final fixture.
RESPONSE: Item on the agenda to be discussed.