Ian Simpson, Sodexo general manager, attended the meeting to answer questions regarding matchday hospitality and catering.
The group discussed the range of products on offer at the kiosks on a matchday. It was requested by members of the Forum that Sodexo should offer a more healthy range of food products. IS stated that in previous years salads etc have not been popular on a matchday, especially approaching winter. The group suggested using a first-team player to promote this and thought it would be successful in the Family Enclosure area.
CP advised she will ask the Junior Fans’ Forum for their feedback on this topic at their next meeting in December.
IS stated he will take this feedback to his team and they will investigate trialing a different sample of products in the future.
Forum members commented on the speed of service. IS explained the restrictions of space in the kiosks causes issues with serving as there are restrictions on the number of staff and size of equipment.
Wine has been made available at the kiosks and has continued to sell well.
IS reiterated that Forum members are welcome to come on a tour behind the scenes to see the kiosk in operation on a matchday.
ACTION: CP to select game in 2015 and invite forum members to take part in a behind-the-scenes tour.